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Junior Support Engineer ๐Ÿ”ฅ


  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues
  • Identify data problems and provide details to the development team
  • Reply tickets on Zendesk, Community forum, slack and Telegram related to our blockchain data products
  • Ensure proper recording and closure of all issues.

Requirements

  • Bachelor's in Computer science
  • Understanding of SQL and Blockchain
  • Understanding of Javascript or Python
  • GraphQL is preferred
  • At least 1 year of experience Experience working with Zendesk and other support tools
  • Excellent written and verbal communication english

Benefits

  • Opportunity to work & collaborate with a truly global team spread across 5 countries
  • Work from anywhere in the world
  • Choose your own work hours
  • Yearly trip with Bitquery team to any remote destination
  • A promise to finish the interview processes within 1-2 weeks

Being a startup we take decisions & move fairly fast, while giving candidates great experience with the interview process. We have a flat hierarchy in the organization where we empower individuals and provide an opportunity to deliver results as per his/her working style. Come and join a great culture and build Bitquery with us.

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