portal resources jobs companies e early warning services sr. product designer

Sr. Product Designer

Come build the next-gen fintech at Early Warning, network operator of Zelle®, where we’re relentlessly focused on empowering prosperity in all its forms. From fast money movement for over 100 million people who can access Zelle® directly through their banking app to new account opening and beyond – we make a difference in the lives of consumers and businesses every day and enable them to live their best financial lives. And we’re only getting started. With new state-of the-art offices in Scottsdale, AZ (Headquarters) and Chicago, IL – plus a growing presence in San Francisco – we’re entering our next big chapter. We focus all hiring efforts in a few states and within driving distance of an office location to enable in-person collaboration when and where possible. Priority hiring locations are Scottsdale, AZ, Illinois, NY tri-state metro area (New Jersey, New York and Connecticut) and San Francisco, CA. On exception we will hire in secondary locations such as District of Columbia, Florida, Georgia, Maryland, Nevada, North Carolina, South Carolina, Texas and Virginia. We are not actively recruiting in Colorado, Rhode Island or Washington.
People matter to us, so we think our best work is done when we’re together, in-person. From informal interactions, to sharing ideas, to mentoring and beyond. We also believe in workplace flexibility and empowering teams to determine the rhythm of work to create an inclusive culture. Through the power of innovative collaboration, we offer hybrid and (when necessary) virtual (“remote”) workplace models.
Join us and make your mark on what’s next in fintech.
  • Applicants must be authorized to work for any employer in the United States. We are unable to sponsor an employment Visa for this position.
Overall Purpose As Senior Product Designer, you bring a holistic perspective to define the experience that users have with our products and services—from high level UX strategy to the specific details of how it works, including journeys, flows, prototypes and interactions. Essential Functions Design:
  • Work closely with design, technology, and product teams, to establish an experience framework for our products and services.
  • Frame problems through a strategic lens to inform solutions.
  • Explore divergent perspectives to inform design decisions.
  • Create mockups and prototypes, from discovery through execution.
Customer Advocacy:
  • Prioritize customer-first outcomes in decision-making conversations.
  • Participate in and occasionally lead user research sessions.
  • Guide teams in distilling customer feedback into product ideas and refinements.
  • Proactively address situations of ambiguity to keep teammates inspired and productive.
  • Share work regularly to advance the role of design across our organization.
  • Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.
Minimum Qualifications:
  • Experience typically obtained with a Bachelor’s degree.
  • 5 or more years of related experience.
  • Demonstrable success as a designer with complex, data-intensive products and services.
  • Ability to balance working directly on design and guiding the quality of work from others on your team.
  • Experience presenting to and collaborating with senior-level stakeholders.
  • Experience leading design critiques with remote team members.
  • Expertise with applications like Adobe Creative Cloud, Figma, Sketch and Invision.
  • Ability to contribute to detailed product requirements.
  • Background and drug screen.
Preferred Qualifications:
  • Familiarity working with finance, healthcare, insurance, or government services.
  • Experience participating in generative and evaluative research activities.
Physical Requirements: Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Some of the Ways We Prioritize Your Health and Happiness
  • Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
  • 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 5% deferral immediately upon eligibility.
  • 12 weeks of Paid Parental Leave
  • Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays
  • Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest.
  • Unlimited Time Off available to regular, full-time exempt roles only. Our team can share more during the interview process!
Early Warning Services is an Equal Opportunity employer. All qualified applicants and employees will receive consideration for employment without regard to race, color, religion, religious creed, ethnicity, ancestry, national origin, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, citizenship, ancestry, disability, veteran status, genetic information or any other characteristic protected by law.

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