portal resources jobs companies u unitedhealth group care coordinator - remote in woodmere, oh

Care Coordinator - Remote In Woodmere, Oh 🔥


If you are located within Woodmere, OH, you will have the flexibility to telecommute* (work from home) as you take on some tough challenges.



Energize your career with one of Healthcare’s fastest growing companies.



You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.


This opportunity is with one of our most exciting business areas: Optum – a growing part of our family of companies that make UnitedHealth Group a Fortune 5 leader.



Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.


This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 8:30am – 5:00pm. It may be necessary, given the business need, to work occasional overtime or weekends. Our office is located at Chagrin Boulevard – Woodmere Ohio 44122.

  • All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.


Primary Responsibilities:

  • High Volume customer service environment
  • This position will have the following responsibilities:
  • Regular contact with provider groups to collect clinical data
  • Support Patients in scheduling Home Visits
  • Ensure that Landmark has all the documentation available regarding patient conditions

  • Support Landmark providers and Nurse Care Managers with operational and clinical tasks
  • Handle Escalated patient issues, ensuring the appropriate resources are involved
  • Follow triage protocol when needed

  • Other duties may be assigned

  • The position requires working once a week in the office



You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.


Required Qualifications:

  • High School Diploma / GED (or higher)
  • Experience with Microsoft Word and Excel (ability to create, edit, save and send documents and spreadsheets)


Preferred Qualifications:

  • Experience working within the health care Industry

  • Associate's degree (or higher)
  • experience with escalated customer service issue resolution

  • A clerical or administrative support background

  • Experience working with Medicare and/or Medicaid Services
  • Experience working in a metric-driven work environment
  • Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy

  • Tech or other clinical administrative role in a health care setting


Telecommuting Requirements:

  • Reside within Woodmere, OH
  • Required to have a dedicated work area established that is separated from other living areas and provides information privacy
  • Ability to keep all company sensitive documents secure (if applicable)
  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service


Soft Skills

  • Must be able to type and talk at the same time and navigate through multiple screens


UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.


Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military


Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet


Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group
is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.


#RPO #YELLOW

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