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Product Owner 🔥


We are looking for an experienced product owner to join us - you will work with a talented team of developers to ensure that we deliver world class solutions to our clients.

Moneyhub is a SaaS product, so often this role is mapping requirements coming in from clients to strategic objectives for the platform to ensure work is benefitting the whole ecosystem.

 

Your day-to-day responsibilities

  • Work closely with the Product Director and Operational & Delivery teams to deliver the product roadmap
  • Gather and prioritise requirements from all stakeholders (Client and internal teams including Product, Sales and Marketing and Operational and Technical Delivery)
  • Determine and assess feasibility and risk of requirements to ensure that the release meets deadlines and requirements
  • Translate requirements into appropriate documentation and communications that can be shared across the business and with the Client throughout the product lifecycle and maintain excellent communication between stakeholders in order to ensure the best possible outcomes are achieved
  • Analyse and document system functional processes as part of any project or change requests
  • Facilitate workshops, interviews and product walkthroughs with clients, prospects and stakeholders
  • A primary “Voice of the Customer” on the product steering team you will influence broader product decisions to ensure a consistently high customer experience
  • Increase the efficiency and configurability of our client proposition through improvements to our tooling, automation and processes
  • Effective reporting of progress, issues and blockers internally and externally
  • Work closely with the Customer Service Manager to prioritise and resolve client issues

Requirements

Experience that we are looking for

  • Minimum of 3 years experience in a product role or related technical delivery role
  • Experience of Agile methodology
  • Experience of successfully managing multiple stakeholder requirements
  • Experience in creating apps and digital products and be able to set up the process and documentation needed to support agile teams
  • An appreciation of the importance of UX to the overall success of the business
  • Experience working with complex data-based products
  • Experience working closely with a team of developers

 

Skills that we are looking for

As a member of the Moneyhub team, we will expect you to exhibit the Moneyhub values (with support from your Manager and the rest of your team). The skills that underpin our values are:

  • Responsive, adaptive and flexible in the face of changing priorities and client needs
  • Uses data to anticipate what those needs will be - test, refine and adapt
  • Able to keep your head up and support others in your team to do the same
  • Works openly and easily with the team, our clients and our users
  • See our clients as our friends who help make the product better and make a difference to end users
  • Communicate clearly
  • Looks after and invest in the team, the product and our clients for the long term
  • Creates an environment where everyone can thrive and grow
  • Is always testing, maintaining and improving our products and services (internal and external)
  • Creates long lasting relationships with clients and the team by going the extra mile

Benefits

We champion flexibility, and we trust and respect our employees to deliver results in a way that best suits them, working around their own lives and commitments. As well as a truly flexible approach, we also offer a fantastic range of benefits, including:

  • 10% contribution towards your Pension from your very first day with us;
  • 25 days of holiday (plus bank hols), rising to 30 days after two years;
  • private medical insurance, including cover for pre-existing conditions, plus dental and optical benefit;
  • 6 week Moneyhubber Family Pay when you become a new parent;
  • permanent health insurance and life cover (death in service);
  • employee assistance programme;
  • professional development support;
  • life event leave;
  • holiday purchase and more.
 

Location

We embrace flexible working, including remote working on UK-hours (and can help with the cost of setting up your home office if needed). If you prefer to come in sometimes, we have an office in the centre of Bristol (with all of the usual facilities). We get together in person once a quarter - either at HQ in Bristol or elsewhere - and we expect all team members to join us for these sessions unless there are exceptional circumstances.

 

All About You

We want to create a working environment where people from all backgrounds and experiences can come together to generate new ideas, strive for innovation and build a culture that’s collaborative, agile and nurturing for all. We therefore ask when you apply for this role to tell us about you and how your background and experience will help Moneyhub to be the best business it can be.

  • Perhaps you come from a traditionally underrepresented group (such as age range, ethnicity, cultural background and experience, disability, religious beliefs, gender, sexual orientation, neurodiversity) and would like to work in an environment that strives to offer you a level playing field
  • Maybe you have an unusual life story, a topsy-turvy career path or a unique way of being and thinking that means you bring something different to a team
  • You might be incredibly passionate about what you do and how you do it, and want to bring that passion to Moneyhub.
  • Whatever it is that makes you *you*, we want to hear about it, and we have a question on the application form for this role where you can tell us more.

 

Adjustments

If you require any reasonable adjustments to do this role, please include details in your application.

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