Remote Call Center/customer Service Representative/service Desk 🔥
Kelly® Professional & Industrial, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking experienced Remote Call Center/Customer Service Representative/Service Desk for one of America’s great food companies and a leading foodservice distributor in Tempe, AZ 85284! With us, it’s all about finding the job that’s just right.
Pay Rate: $20.46 per hour
Hours: 1st shift- Sunday – Thursday; 8:00am – 5:00pm AZ time zone
Start Date: ASAP-
Identify, manage, escalate, and resolve technical issues in a Service Desk/Call Center environment. Troubleshoot all information technology issues, including software, hardware, and networking. Ability to identify problems quickly and take corrective action.
Duties and Responsibilities:
This role will be responsible for answering incoming support calls from internal and external customers.? It will serve as a point of contact for escalation for support issues by utilizing the Service Desk tools to enter data into the tracking system and the utilization of the solution database along with other business systems.? This position may have interaction other with the Technical Support teams across the organization.??
Skills and Qualifications:
Must have High School Diploma or equivalent
Must have 1-3 years high-volume call center/customer service support with excellent customer service. Excellent verbal and written communication skills and alphanumeric data entry skills are required.
Computer literacy required – MS Office based applications
1 - 3 years technical experience a plus.
1 - 3 years’ Service Desk or Technical Call Center experience a plus. Previous experience troubleshooting desktop, printer, and notebook issues.
Important Information: This position is recruited for by a remote Kelly office, not your local branch. If you have any questions about the position, you may contact the recruiter directly for this position at Lisa.Monsivais@kellyservices.com
Get a complete career fit with Kelly®.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.]]