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Customer Support Associate- Remote ๐Ÿ”ฅ

If you are a Customer Support Associate with experience in handling tickets and customer service, please read on!

Located in San Francisco, we are a lean asset management firm specializing in providing digital and crypto services for investors. We just raised our 20 million series A funding and are expanding and growing our business a ton!

We are looking for a sharp Customer Service Associate who is going to have a sharp background in handling tickets and customer service. Your experience will include collecting feedback from customers, building rapport, as well as transferring information to our internal team. Working with APIs is a MUST!

*Open to 100% remote!*

What You Will Be Doing
  • Handling tickets
  • Utilizing customer service skills
  • Collecting client feedback
What You Need for this Position
  • Collect customer feedback
  • JIRA
  • Handle tickets
  • Postman/API calls
So, if you are a Customer Support Associate with experience in handling tickets and customer service, please apply today!

Colorado employees will receive paid sick leave. For additional information about available benefits, please contact Lauren Tabata

Email Your Resume In Word To

Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:

  • Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : LM3-1708543 -- in the email subject line for your application to be considered.***
Lauren Tabata - Recruiting Manager - CyberCoders

Applicants must be authorized to work in the U.S.

CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work โ€“ In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

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