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Sr Ux Designer, Aws Website


  • 6+ years of experience as a user experience designer, interaction designer, product designer or similar role designing mobile, web, and other on-device applications
  • 4+ years of successful work as a design leader with business stakeholders
  • An online portfolio that demonstrates experience creating user-centered design solutions and GUI design expertise
  • Ability to successfully deliver multiple concurrent projects in a start-up like environment
  • Mastery of the design process and significant experience effectively guiding cross-functional teams through it
  • Exceptional written, verbal, and visual communication skills; ability to distill complex ideas into concise and accurate narratives that enlighten and inspire.

Job summary
AWS is looking for a talented and passionate Senior UX Designer to help us improve the customer experience (CX) of the main AWS website, aws.amazon.com by designing innovative, delightful experiences for our most complex, impactful customer problems. The Amazon Web Services (AWS) cloud computing platform is used by millions of businesses and developers around the world, ranging from start-ups to Fortune 50 enterprises. AWS is at the forefront of cloud computing, which is one of the highest impact technology developments in the last 15 years.

About you: You love good design, and you love solving difficult technical problems. You are customer-obsessed, detail-oriented, comfortable working on highly technical teams and are skilled in using data and insights to make decisions. You are passionate about the importance of design's input in upstream decision-making, enjoy collaborating closely with diverse and highly skilled researchers, designers, products managers, engineers, marketers, and data scientists, and like your efforts to translate into real world impact. You are a hands-on leader who establishes a vision and strategy and scales their impact by empowering the organization to leverage design effectively and fostering a culture of placing customer-needs at the center of all decision-making.

Key job responsibilities
  • Relentlessly advocate for the best possible customer experience with partners and stakeholders, including executives
  • Collaborate with product managers, analysts, engineers, marketers, and other designers to prioritize, deliver, and validate new experiences and updates for our customers
  • Apply business requirements, user stories, and data to produce user flows, wireframes, prototypes, high fidelity mockups, and interface specifications
  • Develop and nurture relationships with internal teams and vendors to extend experiences—including UI architecture, interface, and interaction flow—efficiently across mobile devices and desktops
  • Mentor junior designers and contribute to the UX team’s shared knowledge of user-centered design and research methodologies
  • Evaluate new and emerging methods and technologies for incorporation into your team’s toolkit
  • Communicate results and opportunities in a clear, concise, and compelling way to all levels of management.
  • Measure the success and effectiveness of customer experience innovations.

About the team
We refuse to accept constraints, internal or external, and have a strong bias for action. We love data and believe that we can use it to deliver epic experiences for our customers. We manage key customer communication channels for AWS defining both the customer experience and the technology roadmap to deliver that experience. We work as a cross function team of experts across the a broad set of disciplines (software development, marketing strategy, machine learning, analytics and UX) to deliver scaled solutions in use globally across AWS marketing. Among other challenges the team owns where, when, and to whom we serve marketing. Our products are strategically important to Amazon Web Services businesses driving long-term growth.
  • Hands-on experience working with cloud computing technology
  • Experience with modern enterprise marketing technology stacks (e.g., content management systems, performance measurement, and personalization systems at scale)
  • Familiarity with A/B, multivariate, and other quantitative testing techniques
  • A bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience
  • MA/MS or equivalent degree in design, psychology, cognitive science, human factors, HCI, HCD, etc.

For employees based in Colorado, this position starts at $137,738-186,351k/yr. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon’s internal or external careers site.

For employees based in Jersey City, this position starts at $155,380-210,219k/yr. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Base pay information is based on market location. Applicants should apply via Amazon’s internal or external careers site.

The pay range for this position in New York City is $155,380-210,219k/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the New York City Human Rights Law. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.

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