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Regional Inside Sales Representative 🔥


Implant Direct is part of Envista’s portfolio of dental product and service companies, including more than 30 trusted brands and over 125 years of dental excellence. With over 4.6 million implants placed worldwide, Implant Direct enables dentists to advance their patients’ oral health with high-quality dental implant solutions. All implants are manufactured in the USA using only medical-grade titanium alloy, meeting the industry’s highest performance and safety standards. We offer a unique portfolio of products and solutions that elevate the performance of your practice through predictable outcomes, greater patient satisfaction, and reduced total costs. We are committed to renewing confidence and changing lives through enhancing patient access. For more information about Implant Direct, visit www.Implantdirect.com

Job Description:

Focusing on outbound calling and reporting to the Outbound Channel Growth Manager, the Regional Inside Sales Representative (RISR) will contact specific customers and prospects to attain or surpass budgeted growth by selling and promoting Implant Direct products, services, training, and professional education programs. Furthermore, the role will focus on securing new business within assigned territories while providing solutions-oriented customer service in a manner that is consistent with the organization’s code of conduct and the industry’s regulations.

ESSENTIAL DUTIES:

  • Closing sales and achieving sales targets through the effective nurturing of current customers and conversion of competitors.
  • Communicating with customers, making outbound calls to potential customers, and following up on leads.
  • Understanding customers' needs and identifying sales opportunities.
  • Answering potential customers' questions and sending additional information per email.
  • Manage and record customer complaint issues in accordance with company policies
  • Keeping up with product and service information and updates.
  • Creating and maintaining a CRM database of current and potential customers.
  • Explaining and demonstrating features of products and services.
  • Staying informed about competing products and services.
  • Upselling products and services through inbound calls and leads to the call center as required.
  • Researching and qualifying new leads.
  • Participate in national and local tradeshows as appropriate.
  • Attend company-sponsored training on product and sales techniques and industry trends.
  • Co-travels and customer visits, where applicable

Job Requirements:

Minimum Requirements:

  • Associate degree in Business or related field; Bachelor’s degree preferred
  • 2-3 years in B2B and/or customer-interfacing sales experience; clinical dental experience will be considered
  • Prior experience and/or knowledge of dentistry and dental implant industry a plus.
  • 1 year experience working with Microsoft Dynamics or similar CRM is preferred

Preferred Requirements:

  • Ability to work from home within a quiet/stable environment.
  • Flexibility to relocate within Region or North America after 2-3 years of success in role.
  • Must have a strong phone presence, be assertive, be confident and be able to work with minimal supervision.
  • Ability to adapt style to changing markets and technology.
  • Proficiency in MS Word, Excel and Outlook.
  • Excellent verbal and written communication and interpersonal skills.
  • Must possess an entrepreneurial, relationship-building mindset with a high standard for attention to detail, listening, probing, and follow-through.
  • Capacity to comprehend and relay highly technical information.
  • Ability to think creatively about problem solving issues.

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Operating Company:

Implant Direct

Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available at: http://www.dol.gov/ofccp/regs/ compliance/posters/pdf/eeopost.pdf.

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.

About Envista

Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its customers deliver the best possible patient care through industry-leading dental consumables, solutions, technology, and services. Our comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90% of dentists’ clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile. Envista companies, including KaVo, Kerr, Nobel Biocare and Ormco, partner with dental professionals to help them deliver the best possible patient care.

Envista separated from Danaher as an independent company in 2019. We brought with us the proven Envista Business System (EBS) methodology, an experienced leadership team, and a strong culture grounded in continuous improvement, commitment to innovation, and deep customer focus to meet the end-to-end needs of dental professionals worldwide. Envista is now one of the largest global dental products companies, with significant market positions in some of the most attractive segments of the dental products industry. For more information, please visit www.envistaco.com.

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