portal resources jobs companies k kelly customer service representative

Customer Service Representative 🔥


Let’s figure out what’s next together. If you ask us, this job looks great. Kelly® Professional & Industrial is looking for Customer Service Representatives!

This position is 100% remote but must live within 50 miles of one of the following locations:
  • St. Louis, MO
  • Las Vegas, NV
  • Virginia Beach, VA
  • Mason, OH
  • Grand Prairie, TX
  • Savannah, GA

Training hours: Monday through Friday 9:00am - 5:30pm CST (1st 6 weeks)
After training period, an 8 hour shift will be assigned within the following hours, up to 40 hours per week:
Monday through Friday 7:00am CST - 10:00pm CST
Saturday and Sunday 9:00am CST - 5:00pm CST

Pay: $16.00/HR - $18.00/HR

Primary duties may include, but are not limited to:
  • Responds to internal and external customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
  • Analyzes problems and provides information/solutions.
  • Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.
  • Thoroughly documents inquiry outcomes for accurate tracking and analysis.
  • Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
  • Researches and analyzes data to address operational challenges and customer service issues.
  • Provides external and internal customers with requested information.
  • Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature.
  • Uses computerized systems for tracking, information gathering and troubleshooting.
Requires a HS diploma or equivalent; or any combination of education and experience which would provide an equivalent background. Previous customer service in a call center or an automated customer service environment preferred.

What happens next?
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work.


Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

]]

Let us send you new openings similar to Customer Service Representative straight to your Inbox. Weekly or Daily. 7-day free trial 💌

The ability to work remotely increases employee happiness by 20 percent.