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Client Services-financial Specialist 🔥


MUSTBE ABLE TO WORK PST HOURS
REMOTE
MASTERS REQUIRED: Example: Masters in Finance, Quantitative Finance, Financial Engineering Mathematical Finance.
CFA acceptable as a replacement for a Masters degree

Role: In this role, you will be a part of the team that supports our clients in the implementation and application of Moody's Analytics Solutions. This is an opportunity to develop your career in financial services using world class software. You will obtain a broad knowledge of credit and market risk methodologies by working with the latest breed of financial research. You will also ensure that our products, financial models and technology are used effectively and appropriately to add value to our clients’ businesses.

Key Responsibilities:
  • Understand and explain complex financial models on conceptual, intuitive, and practical levels.
  • Provide thorough quantitative and conceptual solutions to our wide range of clients.
  • Provide in-depth education and assistance on product features, functionality and the product technical architecture.
  • Support clients on the use of our industry leading credit risk products in a courteous, professional, accurate and timely manner via web, email, telephone, and in person.
  • Communicate effectively and develop excellent working relationships with colleagues within Client Service and in partner teams such as Engineering, Research, etc.
  • Provide constructive feedback to the sales and training groups regarding client needs and opportunities
  • Identify, capture, and channel client feedback on product features and functionality to our Product Managers
  • Originate content for our client Knowledge Base
  • Manage and escalate requests appropriately while maintaining ownership of client interaction and delivery solution.
  • Track all client interactions using the CRM system
  • Masters degree in Quantitative Finance, Business Administration, Computer Science, Financial Engineering, Computer Information Systems or Accounting preferred
  • Ability to understand technically complex problems and find solutions via analysis of application log files, SQL procedures and error messages and operating System / database server diagnostics
  • Python experience is a plus
  • Strong knowledge of Windows based architectures and windows diagnostic software
  • Knowledge of financial mathematics (e.g. stochastic process, Monte Carlo techniques, derivative pricing, interest-rate modelling) preferred
  • Superb analytical skills and persistence in analytical and technical problem
We strive to be a world-class sales organization with our customers’ needs at the centre of everything we do. Our client base ranges from banks and financial institutions to insurance and asset management companies, as well as government institutions and professional services firms. As the bridge between our product teams and customers, we build mutually rewarding relationships that allow us to deliver the best solution for each customer challenge. An organization of motivated, curious, and teamwork-oriented people, we let our passion drive our business forward.
Must be fully vaccinated for COVID-19 (i.e., at least 2 weeks after last dose) and, if hired, present proof of vaccination on start date, as determined by Moody’s.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com . This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Click here to view our full EEO policy statement . Click here for more information on your EEO rights under the law . Click here to view our Pay Transparency Nondiscrimination statement . Moody's (NYSE: MCO) is a global integrated risk assessment firm that empowers organizations to make better decisions. Our data, analytical solutions and insights help decision-makers identify opportunities and manage the risks of doing business with others. We believe that greater transparency, more informed decisions, and fair access to information open the door to shared progress. Moody's combines international presence with local expertise and over a century of experience in financial markets. Learn more at moodys.com .

At Moody’s, we’re taking action. We’re hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We’re educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversity Moody’s Analytics provides financial intelligence and analytical tools supporting our clients’ growth, efficiency and risk management objectives. The combination of our unparalleled expertise in risk, expansive information resources, and innovative application of technology, helps today’s business leaders confidently navigate an evolving marketplace. For Colorado-based roles only: the anticipated base salary range for this position is $ [60,050 ] to $ [75,750], depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for annual performance incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

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