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Product Designer, Design System 🔥

Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. And we do it at scale – last fiscal year our customers used Braze to send approximately 1.5 trillion messages to billions of monthly active users.

But we’re so much more than our platform. Although we’ve recently grown to a team of over 1,300 people, Braze still buzzes with energy, collaboration, and transparency. We value curiosity, individuality, and tenacity—as part of the team, you’ll be encouraged to take your seat at the table and create your own destiny. Our values are inspired by our employees, which means Braze is a place where you can truly be yourself. We're growing, with a focus on building for the long term under tenured leadership and continuing to evolve for the better.

Need more proof? Braze is proudly certified as a Great Place to Work® in the U.S. and the UK. In 2022, Braze ranked #1 on Fortune’s Best Small and Medium Workplace in New York, #5 on Fortune’s Best Workplaces for Millennials in the US, and #11 on Fortune’s Best Medium Sized Workplace for Women in the UK. 

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Tokyo, and Toronto.


Are you a critical thinker? Are you willing to challenge ideas and receive feedback? Are you comfortable with ambiguity? We are seeking a fearless and passionate Product Designer to join Braze’s Frontend Infrastructure and Experience team.

Product Designers at Braze have the freedom to work on all aspects of the user experience, with particular strength in at least one area of user experience, or service design — user research, user flows, wireframing, diagramming, interaction design, rapid prototyping, design documentation, or motion design, to name a few examples.


You’ll help to scale our design system, Beacon with cross-functional peers in order to elevate the quality of the Braze customer experience. You’ll also enable our internal teams to focus on solving customer problems efficiently and identify opportunities to improve and expand the system by understanding internal needs. Collaborating with Front End Engineers to identify technical constraints and gathering needs from the larger Product Design team, you’ll design, maintain, and evolve accessible components and patterns for our design system. You’ll also help to document, educate, onboard, and provide guidance on Design System best practices and usage to ensure cohesion. Furthermore, you’ll be an advocate for the adoption of the design system across the whole organization providing support to empower designers and engineers to work quickly with quality and consistency.


  • A passionate collaborator; you are at ease with partnering with other designers, engineers, and product leaders to shape design system components, knowledge, feedback, and support.
  • A system designer and evidence-based decision maker; you identify high impact scalable problems to solve that add value via research.
  • A framer for creative solutions; you contextualize the problem space in people’s journeys.
  • At ease with ambiguity; you learn through experimentation to find clarity.
  • A clear communicator; you articulate design decisions, their constraints, trade offs, and risks
  • A dedicated craftsperson; you use your skills of visual design, typography, color, spacing, illustration, prototyping, animation, and interaction design to create the foundation for great customer experiences.
  • An advocate for accessible design, the customer, and a well-crafted experience.
  • A growth-oriented Individual Contributor; You have a few years under your belt working and are focused on expanding your broad proficiency of skills and career.


  • Experience designing design system frameworks including component design, documentation, and education as well as building and maintaining component libraries in Figma
  • Experience with service design and enablement documentation
  • Has a strong interest in creating accessible experiences and eagerness to learn and apply WCAG 2.1 AA guidelines.
  • Experience with any aspect of lifecycle marketing
  • Experience working on SaaS products
  • Experience working in an Agile organization, working in cross-functional teams / pods / verticals
  • Prior experience at high-growth startups

*You do not need to meet all requirements of the job description to apply!


From comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.

  • Competitive compensation that includes equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave 
  • Global presence, dog-friendly offices, and remote availability 
  • Professional development supported by formal career pathing, learning platforms, and tuition reimbursement 
  • Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week 
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work® 


If you are a California resident subject to the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”) which comes into effect January 1, 2023, click here [1] to understand how Braze processes your personal information and how you can exercise your rights.

If you are located in the EU or UK visit our privacy policy [2] to understand how Braze processes your personal information and how you can exercise your rights.

  1. http://info.braze.com/rs/367-GUY-242/images/CCPA%20Notice%20%28Candidates%29.pdf
  2. https://www.braze.com/privacy

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