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Salesforce Technical Architect πŸ”₯


Job #: 22-00504 Position Type: Right to Hire Location: REMOTE Onsite Flexibility: All Onsite


Job Description
Hello Team,
Good morning.
Requirement from Kforce:
Rek:
Salesforce Technical Architect
Remote
6+ Months C2H
Visa: USC only
Salary: $220k/Annum Salary on W2, consultant has to be on Kforce payroll
Client: Kforce/ GDIT(CMS)
Client: GDIT
End Customer: CMS
Project/Program: Marketplace Assister Technical Support (MATS)
Program Year/Option: We just received 2yr extension, until 2024.
BI / Drug Test Required: Yes
Clearance Required (if so what type): CMS after starting
Job Location: Remote
Job Title: Salesforce Technical Architect
No. of positions: 1
Salary Conversion: $220k
Notes:
  • Is the role remote:
Yes
  • Manager hired from us in the past 12 months:
Yes
  • Assignment Duration:
6 months +
  • H1's:
Citizenship as per MSAA. Please note that this position does require that the candidate have resided in the U.S. 3 out of the last 5 years in order to be considered.
  • Hire off phone/video:
Yes
  • Interview Process:
Interviews are apx. 50 min and usually via video over MS Teams – no dial in…we need to not only hear the candidate but see the candidate. We may request a 2nd interview to further question technical skills and review code example.
  • Committed Interview Times:
Within 48 hours of submittal
  • Confirmed Start Date:
2 weeks



Job Description:
We are GDIT. We stay at the forefront of innovation to solve complex technical challenges.
Our work depends on a Salesforce Technical Architect joining our team to support the Centers for Medicare & Medicaid Services (CMS) on the Marketplace Assister Technical Support (MATS) program.

In 2018, we expanded MATS Salesforce to support CCIIO's Marketplace Eligibility and Enrollment Group (MEEG); through the MEEG enrollment community, GDIT provides centralized issuer management workflows that enable CMS staff, issuers, and contractors to distribute targeted information and reduce manual work in disparate systems. We also provide centralized access to issuer information and plan data in MATS Salesforce in support of the annual qualified health plan (QHP) certification process led by the CCIIO Marketplace Plan Management Group (MPMG).
In 2021, the MATS team began implementing an extended solution to facilitate substantial data collection and monitoring as CCIIO implements the Consolidated Appropriations Act of 2021. Through MATS Salesforce, GDIT will support the registration and certification of Independent Dispute Resolution Entities (IDREs), provide a community where CMS staff and IDREs can manage the federal Independent Dispute Resolution (IDR) process, and maintain a system of record as the Federal Government receives complaints of violations of surprise billing protections by private health plans and issuers.

At GDIT, we foster a people-centric environment. As a Salesforce Technical Architect supporting MATS, the ideal candidate will serve as the technical expert on Market Place Technical Support (MATS) projects focused on Salesforce - Service Cloud, Experience cloud (Community Cloud) and the Force.com platform and be trusted to own and deliver complex solutions supporting Marketplace initiatives. This position is 100% remote with work schedules based on Eastern Standard Time (EST). In this role, a typical day will include:
  • This is a hands-on role that requires significant technical experience with the following Salesforce clouds (Service Cloud, Experience Cloud/Communities) and related technologies.
  • Expert in developing custom solutions on the force.com platform leveraging Lightning, Apex, Visual Force, Integrations and out of box salesforce tools.
  • Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration and testing.
  • Providing technical expertise in the planning, analysis, implementation, and delivery of innovative solutions around Salesforce and other cloud platforms
  • Providing technical guidance in the creation, maintenance and upgrading CRM platform, Communities and Sites.
  • Leads technical strategy and design workshops to direct strategy and solution vision
  • Build and maintain a library of reusable Service Delivery documentation and code (to include custom scripts and coding)
  • Contributing in-depth knowledge and hands-on experience in interactive technologies, websites, cloud architectures, applications, and open-source technologies
  • Administering complex configuration, integration, and maintenance of Salesforce
  • Making system enhancements and modifications based on evolving business requirements
  • Reviews and provides feedback on technical implementations and documents and ensures that Salesforce best-practices and standards are followed
  • Developing an understanding of strategic business needs and provides insight and recommendations to program leadership for technological solutions to meet business objectives
  • Driving client objectives and goals to completion by leveraging strong collaborations across internal and external stakeholders
  • Working with client to provide Proof of Concept trails of new developers for evaluation, as necessary

WHAT YOU'LL NEED:
  • Bachelor's degree in computer science or related field with 15+ years of related development experience
  • 10+ years of hands-on Salesforce development experience in Salesforce configuration / customization using Apex, Visualforce, Triggers, SOQL, SOSL, AURA and Lighting Web Components (LWC), with strong understanding of the Salesforce Security model.
  • 8+ years of experience in a hands-on technical leadership position designing, developing, and administrating Salesforce Platform.
  • 8+ years of experience with Salesforce in a technical consulting capacity.
  • Experience in full life-cycle Salesforce implementations with strong expertise in the following modules: Service Cloud, Community Cloud.
  • Experience with Python or Java programming and understanding of object-oriented concepts, abstraction/inheritance, as well as experience with object-oriented languages.
  • Ability to deal with multiple projects with both business and technical stakeholders
  • Knowledge of Salesforce Development Best Practices
  • Experience with data migration tools and best practices preferred
  • Master-level presentation skills for sharing concepts internally and externally
  • Experience implementing multiple Salesforce Project deployments including release and environment management
  • Experience leading technical teams and mentoring junior level resources, consultants, and clients
  • Experience integrating Salesforce with other applications using SOAP, REST, BULK and Streaming APIs
  • Must have Salesforce Certified Platform Developer II certification
  • Must have lived in the United States at least three (3) out of the last five (5) years
  • Must be able to obtain a Public Trust clearance

PREFERRED QUALIFICATIONS:
  • Healthcare Service Industry and/or Center for Medicare and Medicaid Services (CMS) experience
  • Experience working on AWS platform.
  • Experience with Agile methodologies and frameworks such as SAFe, Scrum, and/or Kanban
  • Thorough knowledge of software development through automation tools
  • Demonstrated effective leadership and analytical skills
  • Past experience in Federal IT systems and development processes
  • Salesforce certifications in Salesforce Certified Application Architect or System Architect
  • Experience with one or more programming or scripting languages, such as Python
  • Experience with modern web technologies such as HTML5, CSS, XML, REST, and JavaScript
F
requently Asked Questions:
  • What is the mission of the program? On the Marketplace Assister Technical Support (MATS) program, GDIT provides state-of-the-art training and technical support services to in-person assisters in the Federally-Facilitated Marketplaces on behalf of the CMS Center for Consumer Information and Insurance Oversight (CCIIO) and its Consumer Support Group (CSG). Through ongoing research, training content development and delivery, and related technical support, the MATS team enhances assisters' knowledge and skills as they facilitate consumer enrollment in insurance coverage through the Affordable Care Act. We also provide the CCIIO with back-office automated support for assisters and issuers through operations, inquiry response, training, online certification, and database management.
  • What will a typical workday look like for the Contract Labor Associate (CLA)? Is this a team setting? Matrixed teams, where team member report into the Development Manager and supports Towers (sub-projects).
  • What are the top three skillsets the candidate should have? (1) It is imperative that candidate have been in the US 3 out of the last 5 yrs, (2) Hands-on significant technical experience with Salesforce clouds (Service Cloud, Experience Cloud/Communities) and related technologies, (3) Expert in developing custom solutions on the force.com platform leveraging Lightning, Apex, Visual Force, Integrations and out of box salesforce tools, (4) Experience with Salesforce in a technical consulting capacity
  • What government agency/customer does the contract support? The Centers for Medicare and Medicaid Services (CMS) Consumer Information & Insurance Oversight (CCIIO) Division

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