Italian Speaker - Customer Success Manager 🔥
Responsibilities:
- Contact SugarCRM’s customers to maintain, renew, and grow existing accounts
- Act as a valuable liaison between SugarCRM partners and the business
- Accurately forecast and close renewal business
- Provide post-sales account management to ensure successful adoption and usage
- Work closely with the Customer Support team to ensure customer satisfaction
- Drive and close add-on product sales to existing customers
- Perform New Customer Orientation demonstrations via Web-based meetings
- Work closely with Operations and wider management to improve business processes
Qualifications:
- 3 + years of experience of managing customers and selling over the phone
- Proven experience in managing a territory and sales pipeline
- Track record of consistently exceeding quarterly/yearly sales quotas
- Excellent verbal and written communication skills in English
- Strong time management skills, organizational skills, and attention to detail
- Self-starter and ability to work in a rapidly changing environment
- Ability to understand CRM technology and successfully communicate it to our customers
Advantageous Skills:
- Fluency in English and Italian (or other European Language)
- Degree or equivalent education
To apply: https://weworkremotely.com/remote-jobs/sugarcrm-italian-speaker-customer-success-manager-1 [1]