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Customer Service Representative πŸ”₯


Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements.

Main Responsibilities of a Customer Service Representative

  • Serves customers by providing all necessary service and product information.
  • Resolves service and product problems.
  • Ensures customer satisfaction and pleasant user experience.

Customer Service Representative Job Description

We are looking for an experienced and seasoned customer service representatives who will always be on top of their performance and make a contribution to the overall excellence of our customer service.

Customer service representative is the first line of contact with the customers for any business. So, that means that we need a person who fully understands the importance of this job and is willing to show all the dedication needed.

Customer service is important for building trust with customers, so our perfect candidate must have great organizational and communication skills.

A perfect candidate that we have in mind must be creative, organized, and highly skilled in processing customer adjustments and maintaining financial accounts.

By analyzing customer needs and collecting customer information, our customer service representative recommends potential services and products to management. By accomplishing related results, our top-quality candidate contributes to the team effort.

Responsibilities of a Customer Service Representative

  • Answers service and product questions to attract potential customers.
  • Recommends other services and products based on the known information.
  • Records account information to open customer accounts.
  • Updates account information.
  • Maintains customer records.
  • Resolves service and product problems.
  • Clarifies customers' complaints.
  • Determines the cause of the problem.
  • Provides adequate solutions to problems according to the policy.

Customer Service Representative Job Requirements

  • Multitasking
  • Analyzing information
  • Resolving conflict
  • Phone skills
  • Listening
  • Documentations skills
  • Market Knowledge
  • Problem-solving
  • Quality focus
  • Communication skills
  • Product knowledge
  • Customer service
  • Scheduling shifts

About Maids of St. George

Maids of St George is a great place for those who love to clean and want to get paid well for doing so. If this is something that makes you feel happy and inspired we would love to have you apply, you will feel glad that you did! Here at Maids of St George we aim to please the customer by giving them the best cleaning service possible. The cleaning job consists of dusting thoroughly around each room and items including tables chairs pictures on the wall and other vertical and horizontal surfaces. We mop and vacuum and straighten up pillows and put away toys. We also ensure that your bathrooms have spot Free and streak Free mirrors and counter tops. In the kitchen we always move every item on the kitchen counter tops and clean underneath them. We also wipe down the showers and clean thoroughly the toilets and behind them. Sound like fun yet! Cleaning providers also read the benefits of feeling the satisfaction of making a customer happy face to face! Tips and a great wage are great added benefits that make Maids of St George a wonderful place for our cleaners!

Pay: $14 - $15 per hour

Job types: Part-time

Schedule:

  • Monday to Friday

Education: High school degree

Work location: This is a remote position

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