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Marketing Operations Specialist - Remote 🔥

Who is Litmus?
Litmus’s email creation, testing, and analytics platform empowers marketers, designers, and agencies to confidently deliver quality, brand-aligned communications that delight and engage consumers. Over the last 10+ years, we’ve built a reputation as thought leaders and one of the most trusted solutions in the industry, and it shines through our customers – all 250,000 of them, representing the world’s top brands in tech, banking & finance, retail, media, and more.
And with our newest acquisition of Kickdynamic, an AI-driven content automation solution, we are now the leaders in email marketing personalization.
How do we do this? It all starts with our people, and a core belief that the talent we seek should be a culture add rather than a “culture fit”.
What would I do at Litmus?
As the Marketing Operations Specialist, you will be joining the Operations and Data team, supporting and collaborating with Marketing & Sales - as well as many other teams at Litmus. We are a fully remote, cross-functional team of marketing operations, sales operations, and data professionals who own the full GTM tech stack and respective business processes. This role is focused on empowering our marketing team - driving alignment between Marketing and Sales, while striving for operational excellence. Your contribution to the GTM Operations Team will impact Litmus customers each day and initiatives will entail collaborating and coordinating with additional internal teams across the company.

  • Own and optimize Litmus’ marketing operations engine, including marketing operations best practices and the Marketing Technologies (MarTech) stack
  • Own data flows (ETL) processes to and from, and within, our MarTech stack
  • Oversee the operational aspects of campaign preparation and attribution within Marketo and Marketo Measure (formerly Bizible)
  • Support day-to-day marketing campaigns, program execution, data hygiene, and reporting in Marketo and Salesforce
  • Work across the Litmus Marketing team to help launch campaigns while continuously optimizing campaign processes and performance
  • Leverage your systems and data expertise to help the Marketing team make data-driven decisions including Lead Scoring guidance and recommendations for improvement
  • Collaborate with the Demand Gen team to help drive demand and to support Litmus’ growth
  • Support, communicate, and coordinate campaign plans and execution—navigating challenges as they arise
  • Field marketing-related requests in our internal ticketing process, ensuring timely response to requests & proactive follow-up and escalation if needed
  • Solid experience with marketing operations at a B2B/SaaS company; hands-on experience with Marketo, Salesforce, and Marketo Measure (formerly* Bizible) required*
  • Capable of collaborating and working cross-functionally in a rapidly changing environment who is also a self-starter
  • Passion for continuous optimization and improvement, with a bias towards operational quality and efficiency
  • Excellent verbal and written communication
  • Demonstrated leadership skills; you know how to positively influence others
  • Project management skills/methodologies
  • Inquisitive and process-oriented, you’re a natural problem-solver
  • Passionate about data quality with the ability to identify areas of database improvement
  • Marketo certification(s)
  • Prior experience leveraging Marketo Landing Pages
  • Knowledge of Triblio, 6sense, Demandbase, or similar ABM platforms

Not sure if you meet all the requirements? Please apply! We know there is no job description that can measure a person’s attitude, aptitude, or amplitude (the ability to turn it up a notch) and highly encourage you to apply.
Our approach is shaped by a strong respect for each individual. This applies to every aspect of employment – from equitable wages, work-life balance, the freedom to be your whole self, to equal opportunities for growth and development at Litmus. We believe wholeheartedly the more inclusive we are, the better our work will be.

Job Type: Full-time

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