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Social Media Coordinator 🔥


Job Summary/Company:

Sparks Group has partnered with a Washington DC based organization to find a Social Media Coordinator. As the Social Media Coordinator, you will assist in developing, coordinating, and growing online communities, and act as a liaison between the organization and its various digital audiences. You will reinforce the brand voice andtone, and moderate conversations through three primary objectives to strengthen the digital footprint, presence, and trust online: community building and support, content distribution, and digital engagement. This is a direct hire opportunity to join a culture of growth and evolution that allows your voice to be heard!


Social Media Coordinator Responsibilities:

  • Assist in the creation, implementation, moderation, and growth of a network of online PFLAG groups for immediate peer-to-peer support.
  • Aid in building a connection between and among online groups, and creating a flow to meetings, resources, and both national and chapter meetings.
  • Support in engaging with and empowering current and prospective members, stakeholders, and other target audiences in online communities
  • Help to escalate trends, recommendations, and/or noted issues from various communities to appropriate teams and departments within staff teams to inform future decisions, programs, resources, etc.
  • Collaborate on establishing a meaningful funnel of content from core channels to various online communities.
  • Assist in the creation of community standards to maintain safe, welcoming, inclusive and supportive online communities for diverse and varying audiences.
  • Increase audiences’ awareness of resources and programs that exist to provide support, education, and advocacy.
  • Moderate community conversations, with support from Supervisor and Social Media and Digital Content Manager, to ensure community standards are upheld.
  • Collaborate on a listening strategy for opportunities across social media channels

Social Media Coordinator Qualifications:

  • 2+ years of community management, digital grassroots organizing, social media, or relevant experience
  • Proficient in Google Suite and Microsoft Office
  • Customer-service-oriented approach (timely, empathetic, on-brand and adherent to community standards) to communicating and serving a diverse community
  • Ability to collaboratively develop goals based on broader communications and organizational objectives, and adjust based on results and analysis
  • Experience crafting and managing social postings and replies across multiple platforms
  • A heavy interest in staying on top of current events, policy and industry news
  • Bachelor’s degree, or equivalent experience.
  • Adept at using Sprout Social or equivalent social monitoring tools
  • Comfortable in a fast-paced environment and ability to pivot and be flexible
  • Excellent communications and writing skills
  • Experience with Salesforce and/or Salsa Engage is a plus


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Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

Sponsored by Sparks Group

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