Customer Service/ Data Entry Representative ๐ฅ
We have multiple openings for a Customer Service Enrollment Representative for a well-known health insurance company. Candidates must reside in the Central time zone states. This is a Remote/work from home opportunity, equipment will be provided.
Hourly Rate:
$16.50/hr (Weekly pay)
Hours for Training AND After Training:
8:30 am to 5:00 pm CST
*7 months Contract (possible conversion to hire/extension after but not guaranteed)
Start Date
8/22
Customer Service/ Data Entry Enrollment Representative Job Description/ Specific Duties:
1. Processors will need to compare system to the Centers for Medicare and Medicaid (CMS) systems in order to reconcile and process data
2. Processors will need to use process instructions in order to send correspondence electronically to members or CMS for notification of enrollment and/or disenrollment into our insurance plans
3. When necessary, the processor will make updates to the members account using process instructions
4. Quality is key in our department as we strive for 100% accuracy. Processors will need to use training experience, process instructions, mentor assistance, and logical reasoning in order to determine if work items were processed correctly prior to completing the item
5. It is expectation that our processors follow directions off of written documents 100% of the time and meet established productivity, schedule adherence, and quality standards set forth by management
6. Often times, processors will be asked to move from work type to work type to support inventory influx during peak season
7. Time off will be extremely limited during peak season. Typically, our employees do have Holidays off (Thanksgiving, Christmas Day and New Yearโs Day).
8. Business required overtime may be necessary and issued with little notice during both weekdays and weekends
Customer Service/ Data Entry Enrollment Representative Must Have Qualifications/Experiences:
1. High school diploma or GED
2. Data entry skills
3. Microsoft office skill set & Intermediate PC skills
4. Attention to detail
5. Independent, online learning skills
#INDMLK
Job Types: Full-time, Contract
Pay: $16.50 per hour
Schedule:
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- customer service: 1 year (Preferred)
Work Location: One location