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Technical Writer 🔥


AI-powered systems are increasingly being used to replace or augment human decision-making across a broad range of industries. These systems already impact many aspects of our lives and will continue to grow in their influence over the next two decades. Therefore, ensuring the reliability, safety, security, fairness, and understandability of these systems is critical. To date, tools to ensure that AI-powered systems meet these standards have lagged behind the tools used to develop them. This has led to two common outcomes: deployment of AI-powered systems without proper verification and validation, or conversely, failure to deploy a system after costly development time and resources due to a lack of trust in the system by stakeholders.
This is where CalypsoAI comes in. We are building a suite of products and tools to facilitate the deployment of trustworthy AI by focusing on rigorous verification and validation testing.
Product Management in CalypsoAI is responsible for researching and defining the products and features that will win in our markets, creating innovative products which deliver business value to our customers. We’re hiring our first Technical Writer. As such, you will have the opportunity to define your working environment, select the most appropriate tools for the job and build processes that work for CalypsoAI.
Role Description As the Technical Writer, you will connect our users to our software using language that works for them. You will guide them through the user experience through short-form hints and tips as well as more detailed formal documentation. You will work closely with the product, design and development teams to ensure an ease of access and consistency of language across APIs, application and documentation. As part of the product team, you’ll help shape the company's products in a manner that works for our users, integrators and implementation partners.
You have:
  • Passion for learning and continuously improving yourself.
  • The ability to dig deep into complex topics and present accurate simple documentation.
  • 3 years’ experience as a Technical Writer or in a related discipline in software development.
  • Empathy for user needs.
  • Experience of an Agile development methodology.
  • Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment or experience working within a fast paced start-up

Key Responsibilities:
  • Develop and write technical documentation
  • Build processes that can scale.
  • Contribute to product prioritisation and design discussions.
  • Write clear and concise API documentation for the integration partners and external developer audience
  • Create and develop tutorials and process flows to help users and developers get up to speed
  • Understand technical design documents and use them as source material for documentation projects
  • Identify audiences for content and anticipate the questions and needs to be addressed (FAQs, knowledge centre, etc)
  • Draft, maintain and edit content for release notes and release publications
  • Validate information and work with cross-functional teams to ensure technical accuracy and quality standards
  • Use community feedback to prioritise and improve our documentation
  • Manage deliverables by collaborating with team members to estimate project scope, gather data, track milestones, communicate progress and mitigate risks
  • Increase your product knowledge and stay updated with platform and policy changes

WHY JOIN US:
  • Accelerate your career and join us in growing a world-class product team and program engine
  • To start with: we at CalypsoAI are building the first-ever automated 3rd party model validation platform to enable and accelerate AI solutions! We answer critical questions about AI to deliver trust. Our technology ensures organizations can achieve their AI/ ML goals, securely, and in real-world conditions.
  • If that's not enough: We are a fast-growing startup meaning we have great opportunities to grow within the company!
  • Endless opportunities to learn from our inspirational, talented team members!
  • You will never be bored at work again if you join us!


About CalypsoAI:

AI-powered systems are increasingly being used to replace or augment human decision-making across a broad range of industries. These systems already impact many aspects of our lives and will continue to grow in their influence over the next two decades. Therefore, ensuring the reliability, safety, security, fairness, and understandability of these systems is critical. To date, tools to ensure that AI-powered systems meet these standards have lagged behind the tools used to develop them. This has led to two common outcomes: deployment of AI-powered systems without proper verification and validation, or conversely, failure to deploy a system after costly development time and resources due to a lack of trust in the system by stakeholders. This is where CalypsoAI comes in. We are building a suite of products and tools to facilitate the deployment of trustworthy AI by focusing on rigorous verification and validation testing.

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