Remote Programmer 🔥
Remote Position
Job Type: Full-Time
Job Responsibilities
We are looking for a technical person to remote program various types of security panels as well as work with technicians providing technical assistance.
- Be able to write a program for the following types of alarm panels.
- Honeywell
- Winpak access
- Radionics / Bosch
- DSC
- DMP
- Napco
- Register the following types of GSM devices.
- AlarmNet / Total Connect
- Telguard
- Uplink
- Radionics / Bosch
- DMP
- DSC
- Review and complete daily e-mail remote programming requests.
- Assist technicians and CCT (Customer Care Team) in troubleshooting panel issues and programming devices.
- Supply Data Entry with new or updated zone or code information.
- Assist customers with various types of troubleshooting.
Required Background and Experience
The candidate must have a minimum of 5-years alarm industry experience.
The candidate must be detail oriented and able to multitask.
Experience in data entry and strong typing skills.
Excellent customer service skills and a strong work ethic are required.
Proficient in Microsoft Office, Word and Excel.
Our Pay and Benefits
We offer a competitive hourly rate and bonus program plus a full benefits package including health & dental, Paid Time Off, disability and life insurances, and a company matched 401(k) plan.