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Remote Programmer 🔥


Remote Position

Job Type: Full-Time

Job Responsibilities

We are looking for a technical person to remote program various types of security panels as well as work with technicians providing technical assistance.

  • Be able to write a program for the following types of alarm panels.
    • Honeywell
    • Winpak access
    • Radionics / Bosch
    • DSC
    • DMP
    • Napco
  • Register the following types of GSM devices.
    • AlarmNet / Total Connect
    • Telguard
    • Uplink
    • Radionics / Bosch
    • DMP
    • DSC
  • Review and complete daily e-mail remote programming requests.
  • Assist technicians and CCT (Customer Care Team) in troubleshooting panel issues and programming devices.
  • Supply Data Entry with new or updated zone or code information.
  • Assist customers with various types of troubleshooting.


Required Background and Experience

The candidate must have a minimum of 5-years alarm industry experience.

The candidate must be detail oriented and able to multitask.

Experience in data entry and strong typing skills.

Excellent customer service skills and a strong work ethic are required.

Proficient in Microsoft Office, Word and Excel.



Our Pay and Benefits

We offer a competitive hourly rate and bonus program plus a full benefits package including health & dental, Paid Time Off, disability and life insurances, and a company matched 401(k) plan.

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The ability to work remotely increases employee happiness by 20 percent.