Centralized Access Representative 🔥
We are responsible for providing patient and healthcare services to a population of over five million people! As a result of our continued growth and commitment to meeting the needs of the communities we serve, we have exciting opportunities for experienced customer service professionals to join our Centralized Patient Access team.
This position interacts directly with patients, providers, payors and other counterparts involved with supporting patient care.
Required Hours: - Monday - Friday 9:00am - 5:00pm EST* *Please note hours are subject to change as business needs require* Required Education and Experience: - High School Diploma or GED required.
1 years of relevant experience in patient access preferred.
Successful Candidates Will Also Possess: - A clear understanding of the importance of patient satisfaction and safety.
RWJBarnabas Health is an Equal Opportunity Employer Job Type: Full-time Schedule: - Day shift Application Question(s): - Do you have previous customer service experience? - Have you previously interviewed for a Patient Access Representative position with RWJBH in the last six months? Work Location: Remote.
Centralized Access Representative (Customer Service)
RWJBarnabas Health
Remote Work Opportunity
Full-Time Openings with Competitive Benefits
Take advantage of this opportunity to join RWJBarnabas Health! RWJBarnabas Health is New Jersey’s largest integrated health care delivery system and the state’s second largest private employer. We are responsible for providing patient and healthcare services to a population of over five million people!
As a result of our continued growth and commitment to meeting the needs of the communities we serve, we have exciting opportunities for experienced customer service professionals to join our Centralized Patient Access team. This is a great opportunity to secure full-time employment with benefits, while working in a remote capacity.
In this key role, you’ll act as a RWJBH system ambassador, contributing to overall patient experience, safety, and privacy. This position interacts directly with patients, providers, payors and other counterparts involved with supporting patient care. Duties may include scheduling of hospital and physician services for all RWJBH sites, registration and admission processes, insurance verification, referral coordination, pre-certification, financial counseling screening, eligibility determination, pre-service estimate communication and collection of any required copays, deductibles or co-insurances.
Required Hours:
- Monday – Friday 9:00am – 5:00pm EST*
*Please note hours are subject to change as business needs require*
Required Education and Experience:
- High School Diploma or GED required (or willingness and ability to obtain GED within 1 year of hire as a condition of employment).
- Prior customer service experience required.
- Knowledge of medical terminology, hospital financial systems, and insurance processes preferred.
- 1+ years of relevant experience in patient access preferred.
- Patient Access Certification (CHAA) preferred.
- Successful completion of all training and orientation programs required.
Successful Candidates Will Also Possess:
- A clear understanding of the importance of patient satisfaction and safety.
- Strong written and oral communication skills.
- Strong computer and electronic device proficiency.
- Attention to accuracy and detail.
- Ability to work independently and in a remote environment while meeting established target metrics and goals.
- Ability to multitask, prioritize and work under pressure.
For immediate consideration, please submit your resume through Indeed.
RWJBarnabas Health is an Equal Opportunity Employer
Job Type: Full-time
Schedule:
- Day shift
Application Question(s):
- Do you have previous customer service experience?
- Have you previously interviewed for a Patient Access Representative position with RWJBH in the last six months?
Work Location: Remote