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Karen Bilingual Interpreter - Remote 🔥


Important Note: Professional interpretation experience and/or interpreter certification and training are required for this position. A combination of experience and training can be considered for the role. Qualifications:
  • 3+ years of professional interpreting experience
  • Interpreter certification or Interpretation training courses
  • Authorized to work in the US
  • High school completion or equivalent
  • Proficient in English and target language, as determined by our Language Checkup assessment
  • Remote Position - must reside in the US
We Offer:
  • CyraCom provides a generous menu of benefits from which you can pick and choose what is best for you and your family, including Medical, Rx, Dental, Vision, Life, AD&D, Disability, 401(k), Paid Time Off, Employee Assistance, Employee Referral Program, Tuition Reimbursement, professional development, and competitive salaries.
  • This role typically starts at a base annual salary of $25,000.
  • Paid professional interpreter training
  • Overtime pay and merit-based increases
  • Internal promotion opportunities
  • A diverse, inclusive, and supportive environment
Position Summary:

This position performs skilled consecutive, first-person interpretation. Work is performed and reviewed under direct supervision, using well-defined policies and procedures. Limited opportunity exists for exercising independent judgment and decision-making. An incumbent refers most problems to a supervisor and generally all non-routine problems. This description applies to the entire Interpreter classification regardless of language(s) spoken. Essential Functions (major duties & responsibilities):
  • Provides meaning-for-meaning interpreting.
  • Follows CyraCom’s interpreter protocols as per CyraCom training, policies, and procedures.
  • Follows all CyraCom policies and procedures related to information confidentiality and interpreter ethics.
  • Attends all required training for interpreters, such as training by the CyraCom Quality and Development Department.
  • Continuously improves vocabulary and specialized subject matter knowledge, as required for various clients, such as medical, legal, social services, etc.
  • Maintains confidentiality as per CyraCom Interpreter policies.
  • Uses standard office equipment such as telephones, computers, copiers and fax machines.
  • Uses MS Office applications such as Outlook, Word and Edge (or other internet browser).
  • All employees are required to perform the following essential functions: demonstrate predictable, reliable, and timely attendance; follow written and verbal directions and complete assigned tasks on schedule; read, write and communicate in English; communicate in person and by telephone
Other Duties and Responsibilities:
  • Performs all other duties as assigned.
Knowledge, Skills & Abilities:
  • Fluency in English and the target language.
  • Skilled at communicating, both orally and in writing in English and target language.
  • Basic understanding of linguistics and different cultures.
  • Skilled in adjusting to rapidly changing circumstances.
  • Ability to react calmly and effectively in emergency situations.
  • Strong attention to detail and accuracy.
  • Ability to work independently and skilled at exercising initiative within the parameter of company policies and procedures.
  • Exceptional commitment to confidentiality as per CyraCom Interpreter policies.
  • Skilled at keeping supervisors informed of problems or issues.
  • Skilled in establishing and maintaining effective work relationships.
  • Skilled in Microsoft Office, including Microsoft Outlook, Word, and Internet Explorer (or another internet browser).
  • Ability to operate competently common office equipment including, but not limited to computer, fax, copier, and telephone system.

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