portal resources jobs companies a american express global business travel web builder

Web Builder

Position Highlights: Excellent Virtual opportunity to provide support to the Meetings and Events team members with ability to utilize strong knowledge in CVent, HTML/CSS, JavaScript, Flash, and Adobe Creative Suite(Photoshop, Illustrator, InDesign). Minimal travel required for role. Job Role: Provide event registration services as a member of our Meeting & Events Team. Build event registration websites in an innovative way, reflecting a customer-obsessed and operational transformative approach. Consistently deliver exceptional customer service by fostering an environment of hospitality for clients, customers and colleagues. Includes configuring the right system features and functionality to allow a smooth attendee registration process, designing a pleasing ‘look and feel’ using branded assets and templates, and enabling integration with other relevant systems.

Reporting and Working Relationships: Reports to Team Leader. Working relationship with clients and third-party suppliers.

Job Responsibility
  • Uses technology to manage or support the attendee registration process
  • Consults with event owners via live calls and email on website functionality, event registration requirements, and branding/design features to ensure a smooth attendee registration experience
  • Creates Cvent attendee registration sites in Cvent Flex, per customer requirements
  • Follows team processes and standard operating procedures
  • Creates Cvent attendee communications using templates and customer-provided content (i.e. invitations, event reminders, know before you go, waitlists, etc.)
  • Manages distribution of system-generated emails to invitees and registrants
  • Completes website pre-launch checklist
  • Tests site for misspellings, errors, and registration flow, prior to event owner testing
  • Reviews site with event owners via live call to make real-time edits before event owner testing
  • Collaborates with event owners on any site changes
  • Creates standard and custom event reports
  • Creates and launches post-event attendee surveys and provide survey reporting, as needed
  • Manages integration of registrant data with other relevant systems
  • Records time supported on events for accurate reporting and billing
  • Interacts with Cvent Tech Support and Help Community to troubleshoot issues, as needed
  • Participates in team and tech super user communities to share best practices, lessons learned, examples of successful event registration, recommended training modules, etc.
  • Maintains proficiency on Cvent registration tools through regular training, as required
Basic Qualifications:
  • Bachelor’s degree or equivalent
  • Minimum two (2) years’ experience working in the Cvent event registration system
Required Qualifications:
  • Expert experience in HTML/CSS, JavaScript, Flash
  • Adobe Creative Suite (specifically Photoshop, Illustrator, InDesign)
Preferred Qualifications:
  • Cvent certifications in Event Management, Virtual and/or Hybrid events
  • Strong customer-service / communication skills
  • Strong Microsoft Office skills and adept to working with new technology
  • Experience in event planning or attendee management
Professional Skills:
  • Self-starter for continued education on technology; ability to work independent

Location United States - Virtual Location

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

GBT Recruitment Privacy Statement

Other jobs at American Express Global Business Travel

One job in the last 60 days · 1 jobs in total · avg 4 - 6 jobs/mo · 410 job visits

American Express Global Business Travel