Customer Service Representative / Call Center Remote
Join our AAA Missouri Emergency Roadside Team!
Call Center Work from Home Opportunity!
Starting at $17.00 per hour (Plus weekend shift differential of 10% = $18.70 per hour)
$5,000 Retention Bonus
Full Time – 40 hours a week
Day Shift hours: Start between 5:15 am and 10:45 am (for an 8-hour shift)
Virtual On-line - Paid Training: Starting June 9, 2022 for 7 weeks
We are looking for Emergency Roadside Specialists to process requests for roadside assistance as part of our fast-paced, member service organization, demonstrating concern for member safety and effectively diffusing high tension situations.
You will have approximately 7 weeks of virtual on-line paid training to prepare you to provide legendary service to our members! All equipment will be provided to you after completion of training to continue your role at home!
- Successful candidates in the role possess resiliency in diffusing high stress situations.
- Ability to provide excellent customer service to 100+ member calls a day.
- You’ll need a passion for helping people, and the desire to exceed member expectations in a structured, goal-oriented environment.
- Excellent written, verbal, and computer skills provide success.
- Requires 1 year of previous customer service experience. Call Center experience is preferred, but not mandatory.
- High School diploma, GED or equivalent along with the successful completion of background and drug screening mandatory.
- Health coverage for medical, dental, vision
- 401(K) saving plan with company match AND Pension
- Tuition assistance
- PTO for community volunteer programs
- Wellness program
- Employee discounts
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer