portal resources jobs companies c crowdstrike sr. technical writer

Sr. Technical Writer

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight. About the Role: As a Senior Technical Writer, you’ll be embedded in product teams to tackle complex problems and produce helpful, informative guides for our customers. You’ll set the example for best practices in user-centered technical writing amongst your peers as part of our cross-functional UX team. Responsibilities:
  • Produce high-quality, long-form technical content to guide and educate customers based on research, partnering with subject matter experts, and using the product.
  • Help build our terminology list and other foundational team tools. Embrace and help refine our voice, tone, and writing principles.
  • Partner with our UX devs on shaping our content management system.
  • Create well written user-centered notifications for a technical audience (release notes, alerts, announcements).
  • Own and drive projects independently, while sharing your work frequently in critiques.
  • Partner with UX researchers and QA to explore and test content.
  • Advocate for the customer in all aspects of your job.
  • Work at both a detailed level and a strategic level.
What You’ll Need:
  • Experience exploring a customer’s problem space and addressing their needs through documentation.
  • Exceptional audience analysis, written and verbal communication, and problem solving.
  • Strong grasp of user experience fundamentals.
  • Portfolio of writing samples. Must include an example that demonstrates your skill at communicating technical content to customers.
Bonus Points Awarded For:
  • Knowledge of and experience with technical audiences, cybersecurity, and startups strongly preferred.
  • Demonstrated ability to make complex technical subjects easy to comprehend.
  • Passion for seizing opportunities for improvement at every turn
#LI-Remote #LI-DG1 #LI-ID1

Benefits of Working at CrowdStrike:
  • Remote-first culture
  • Market leader in compensation and equity awards
  • Competitive vacation and flexible working arrangements
  • Comprehensive and inclusive health benefits
  • Physical and mental wellness programs
  • Paid parental leave, including adoption
  • A variety of professional development and mentorship opportunities
  • Offices with stocked kitchens when you need to fuel innovation and collaboration
We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve. CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. CrowdStrike, Inc. is committed to fair and equitable compensation practices. For applicants in Colorado the salary range is $133,770 - $222,950 + bonus + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. The salary range may differ in other states. CrowdStrike participates in the E-Verify program. Notice of E-Verify Participation Right to Work

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