portal resources jobs companies f foodprint group part time zero waste client services specialist

Part Time Zero Waste Client Services Specialist 🔥


The Zero Waste Services Specialist position helps plan and implement waste reduction and recycling programs for fast casual and fine dining restaurant groups, hotels and offices with food service operations. This role also assists in developing training and marketing materials and designing the evolving service offering. This role comes with a lot of room for more responsibility and growth especially in the area of client work and managing client relationships.  Success in this role requires a high level of motivation to pitch in and help build an exciting company that strives to protect the health of people and the planet, conserve precious resources and support socially responsible food businesses. This is an all hands on deck startup!

Principal Duties:

  • Design national zero waste programs in collaboration with FPG tech lead and clients 
  • Manage client implementation of zero waste programs (both direct technical assistance and train-the-trainer module packages) on schedule
  • Train client staff to help build best practices into a client team’s DNA
  • Lead stakeholder meetings with client, property, facility, and janitorial staff
  • Identify opportunities to improve waste reduction and diversion practices within client sites through site design, purchasing, and operational enhancements
  • Track and communicate the impacts of recycling and waste reduction programs (using Foodprint tools) including CO2 benefits, cost savings and other customer metrics
  • Plan and execute unit waste audits for clients’ Foodprint Trax usage, as well as train clients for subsequent audits 
  • Assist with the development of training resources and ongoing customer outreach 
  • Identify “inside sales” opportunities to strategically serve our customers
  • Participate in social media outreach efforts

Requirements and Skills:

  • Customer facing experience in training and/or customer service roles
  • Food or hospitality industry experience 
  • Project management experience
  • Previous experience in the waste and recycling industry is a plus
  • Previous experience in design or planning a plus
  • Self-starter with the ability to multi-task and achieve goals
  • Excellent communication skills
  • Comfortable crunching numbers/working with Excel to complete basic analysis
  • Proficiency in Spanish preferred
  • Technical proficiency (Microsoft Office and Google G-suite)
  • Experience in graphic design and marketing writing is a plus
  • Bachelor’s degree and 5-7 years’ relevant work experience
  • Flexibility to travel as needed for client site visits and to work early in the morning or late in the evening to support recycling audits
  • Excellent organizational skills; attention to detail a must

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