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Salesforce Cloud Developer, Application Developer Lead πŸ”₯


Now Brewing – Application Developer Lead! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

In this role, you will get to work on the latest features of Salesforce including Expereince Cloud, Commerce Cloud and more! Team is rapidly expanding and operates with a Startup mindset driving major transformation for Channel Development, US Licensed Stores, and our Global Licensed Stores. If you are looking for an area ripe with opportunities and where you can stretch and grow your leadership potential, this is the role for you.

As a Salesforce developer, you will identify, design, and deploy technology and process solutions establishing key business capabilities enabling the realization of strategic initiatives and operational improvements of Starbucks’ global Salesforce orgs spanning products such as Sales Cloud, B2B Commerce, Experience Cloud, and others. This role requires proficiency in requirement analysis, solution design coupled with the ability to collaborate effectively across various technical and business partners across the company to maximize the benefits of the Salesforce platform, with a focus on elevating the user experience. In addition to delivering well architected salesforce solutions, this role requires leadership through a strong customer service orientation and continuous improvement mindset to elevate partner (employee) and customer user experience. The ability to lead, influence, negotiate, driving alignment and coach/mentor less experienced developers and partner effectively with others is critical to success in this role. Models and acts in accordance with Starbucks guiding principles.

As an Application Developer Lead, your Responsibilities and essential job functions include but are not limited to the following:

Technical Design and Implementation

  • Supports project initiation efforts by assisting in the definition of project scope, identification of the targeted solution. Assists project management in planning, estimating, scheduling, prioritization, and resource allocation exercises.
  • Participates in the solution design process: requirements gathering and backlog refinement, contributes to functional design, and leads technical design and development. Mitigates risk with prototypes and proof of concepts for complex problems as appropriate. Build incrementally, with an eye toward vision of the final product. Provides transparency in approach and progress, throughout the process.
  • Develops software solutions to business problems. Leverages established design patterns and coding standards. Builds solutions that are secure, durable, scalable, flexible, and accessible and proactively mitigate against production support issues.
  • Utilizes agile delivery methodologies and participates in scrum teams in the execution of solution delivery projects.
  • Creates and maintains documentation supporting training, system administration, deployment, and operational processes and procedures.
  • Demonstrates system proficiency and leverages subject matter expertise to perform root cause analysis and assess issue trends.
  • Coordinates issue resolution with vendors and/or cross-functional teams. Provides timely and thorough communication regarding issue status/resolution with end-users and other key stakeholders.
  • Considers overall user technology experience in thoughtfully designing engaging solutions

Platform Stewardship

  • Proactively participates in helping shape candidate solutions on the platform. This consultative part of the role explores the business capability portfolio to guide and direct solution options to ensure health of the platform.
  • Plays a creative role in the Platform Stewardship portfolio. Contributes to the vision, roadmap, and platform investments needed to take our business solutions to the next level. Identifies, influences, sells, and prioritizes innovative platform opportunities, as well as technical debt, with regular reviews, creating programs and solutions to raise the level of the platform offering or remediate systemic operational problems.
  • Partners with cross functional teams, such as Infrastructure, Security, Architecture, QA, and key Development teams, to strengthen and elevate the platform from a technology perspective. Successfully drives designs and solutions through enterprise processes and governance to ensure compliant, secure, and supportable solutions.
  • Deepens vendor relationships to understand and influence vendor product offerings and roadmaps, improves support engagement and gains insight into technology trends.
  • Contributes to the platform development community by providing input, content and feedback on design patterns, coding standards, and shared libraries.

Leadership

  • Provides project leadership; initiates, organizes and champions small to medium development efforts for a team of developers over a shared code base.
  • Supervises delivery of other developers on the team by setting priority and guiding deliverables.
  • Represents the Development Team when engaged with cross functional teams, including functional analysts, Project Management, Development, Architecture, Infrastructure, and the business customer.
  • Negotiates, facilitates, and influences others to gain alignment and mutually agreeable outcomes in complex and ambiguous situations. Socializes technical approach and design to project team and corresponding dependent teams.
  • Coaches and mentors’ other application developers learning new skills and technologies.
  • Exhibits leadership courage with respectful, articulate positions to influence critical technology solutions.
  • Manages the initiative and delivers in a fast-paced support environment, driving all issues to resolution with a strong focus on customer satisfaction, stakeholder management, on-time delivery, and efficient task execution.

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