Sales and Customer Support Team Manager - Remote, Us 🔥
The ultimate goal for this role is to maximize our sales as well as ensure world-class customer service.
Great work environment with a strong and friendly team of co-workers - Flexible schedule Location: United States.
This is a remote role and qualified candidates from anywhere in the US can apply for this role.
We are looking for a Sales and Customer Support Team Manager to lead both our sales representatives and customer support representatives. The ultimate goal for this role is to maximize our sales as well as ensure world-class customer service.
Responsibilities Include
- Increase sales through motivating and coaching sales team members
- Support sales by handling all aspects of the sales cycle from prospecting to closing
- Lead new initiatives to increase sales
- Promote the entire range of our services and the our brand to the target market
- Handle sales requests yourself, if needed
- Ensure world-class customer service through motivating and coaching the customer service team
- Ensure KPIs are met for both sales and customer service teams
- At least 5+ years of work experience in sales
- At least 3+ years experience managing a team
- Strong verbal/written communication skills
- Proven ability to multitask, coach, and motivate team members in a fast-paced and dynamic environment
- Strong organizational and interpersonal skills
- Strong number skills and ability to analyze sales and customer support data and draw conclusions for the business
- Strong background in outbound sales
- Culinary sales strongly preferred
What We Offer
- Work anywhere in the US (we are 100% remote team)
- Competitive pay
- Stock option plan after 1 year of employment.
- Great work environment with a strong and friendly team of co-workers
- Flexible schedule
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