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Customer Service Representative - Inbound Reservations


Become a Resort Expert

Help owners plan their dream vacations and make reservations as an inbound customer service representative at Wyndham Destinations. After a paid training period, you’ll become an expert on our resorts, amenities, and things to see and do near each location. You’ll then have the option to work from home, taking calls from excited customers who are ready to explore new destinations. Based on their interests, you’ll provide them with custom recommendations to create truly unforgettable vacation experiences. This is a hospitality role, not an outbound sales position. The next training class begins on January 20th, 2020. Experience the Benefits of Working at Wyndham Destinations
  • $12.00 an hour, plus performance-based incentives
  • The opportunity to work from home after completing training (up to 6 months)
  • Comprehensive medical, dental, and vision benefits, effective February 1st,2020
  • Accrue up to 12 paid vacation days, 5 floating holidays, and 6 paid sick days per year (based on a full calendar year)
  • Travel discounts for Wyndham hotels and resorts
  • An Employee Stock Purchase Program
  • 401k with a 6% match after your first year of employment
  • Advancement opportunities within a variety of career paths including a Leadership Development Program for high potential agents
  • Up to $6,000 a year in tuition reimbursement
  • A fun, friendly work environment

Qualifications:

Do You Have What it Takes?
  • Passion for travel and hospitality
  • Good listening and conversational skills to quickly build rapport with owners
  • Willingness to work evenings, weekends, and holidays
  • Six months of customer service or sales experience
  • Basic computer skills
  • A high school diploma or GED

Learn More About Wyndham Destinations We believe in putting the world on vacation. Celebrating the joy of the journey and the delight of the destination fuels our company, our careers, and the lives of all our guests. With over 20 brands, we are the world’s largest vacation ownership, exchange, and rental company. Each year our 25,000 associates give millions of families memories of a lifetime by making every trip a perfect vacation experience.

Hospitality is at the heart of all we do at Wyndham Destinations, including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

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