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Remote Billing Manager 🔥


Facet is a fully remote FinTech company with a mission to empower people to live more enriched lives by delivering a new standard of financial advice that elevates expectations across consumers and the industry.



We believe that unbiased, personalized financial advice that integrates into every facet of life is essential to living well. People’s financial lives are dynamic and ever-evolving, so we cover everything money touches–from starting a business to buying real estate to your investments and much more. Facet believes financial advice should be delivered with a fresh, human-plus-tech approach, that includes a CFP® professional–the highest certification possible.



The Role:

As Billing Manager at Facet Wealth, you will play a critical role in shaping the company’s billing policies and procedures as well as the design of the company’s billing system.  You will work closely with team members across functions to implement new billing strategies and new sales products while maintaining seamless interactions with clients.



Day-to-Day Responsibilities:
  • Develop, implement, and administer policies and procedures surrounding recurring subscription billing activities
  • Design and maintain the billing platform for optimal operation with regard to subscription and recurring billings
  • Maintain existing customers and onboard new customers onto the billing platforms
  • Resolution of disputes and failed payments
  • Invoice, payment, and accounts receivable reconciliations
  • Liaise across functions to evaluate the practicality of new sales products, promotions, and discounts, and their application to billings and collections policies and procedure
  • Refund review, management, and processing
  • Be a good thought partner: provide problem-solving ideas based on facts, experience, and knowledge
  • Develop and oversee reconciliation processes between billing system and ERP / General Ledger
Basic Qualifications:
  • 3+ years of experience in a high-volume transaction billing environment
  • 3+ years of experience using and maintaining billing platforms (NS SuiteBilling, Sage Intacct Billing, Zuora, or another similar platform)
  • 2+ years of experience with systems interrelated with billing systems (Salesforce CPQ, NetSuite, Sage Intacct or other)
  • 2+ years of experience leading teams or projects in a high-paced, highly collaborative environment
  • Excellent written and verbal communication skills
  • Ability to prioritize, multi-task, and stay organized in a fast-paced environment
  • Microsoft and Google Suite Proficiency
Perks & Benefits
  • Annual salary based on experience (salary to be determined by the experience, knowledge, skills, and abilities of the applicant, as well as alignment with market data)
  • Equity
  • Unlimited PTO
  • All the benefits: medical, dental, and vision insurance, 401(k) with employer match, short- and long-term disability coverage (paid by Facet), life insurance options and paid parental leave
  • Certification reimbursement program 
  • Work from anywhere in the US


Equal Opportunity Employer

We’ve consciously built an equitable and inclusive culture where everyone is welcome to bring their authentic selves to work. At Facet Wealth, we specifically look for individuals of varying strengths, skills, backgrounds, and ideas. We believe this gives us a competitive advantage to better serve our clients and employees.



All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.



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