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Salesforce Administrator 🔥


Salesforce is WorkWave’s CRM and genesis of much customer information including deal data, interactions, and more. This role will be involved with all aspects of the business focusing on Sales, Marketing, and Finance. This person must be a highly motivated, self-sufficient, organized professional with quality communication skills to train power users among teams on how to best use the system.

WHAT YOU'LL DO:

    • All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
    • Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
    • Sandbox environment management
    • Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
    • Own the communication of any platform changes to end users and stakeholders
    • Data management to improve Salesforce data quality, implementing rules and automation as needed
    • Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
    • User support cases
    • Monitor and improve user adoption
    • Technical documentation
    • Working with integrated applications including Adobe Sign, Conga, Survey Monkey, Marketo 

WHAT YOU'LL NEED:

    • Strong Salesforce product knowledge and at least 2+ years’ of Salesforce Administration hands-on experience with Sales Cloud and Service Cloud in Lightning
    • Trailhead Badges/Super Badges
    • Certified Salesforce Administrator
    • A proactive attitude to platform enhancements
    • Designing scalable, best practice solutions
    • Excellent relationship-building skills
    • Ability to liaise with stakeholders at all levels
    • Translating requirements into technical solutions
    • Experience in change management and governance
    • Technical documentation
    • Available and responsive to questions
    • Experience implementing Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports

WHAT WOULD ALSO BE AWESOME:

    • Additional Salesforce certifications e.g. Advanced Administrator, Platform App Builder
    • Bachelor’s/Postgraduate degree, or professional qualification
WHAT YOU SHOULD KNOW ABOUT US:  • We are laid back but buttoned up. We have a casual work environment with a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers• We give a damn and deliver service and solutions that make a real difference in the lives of our clients and their businesses• We openly accept others as they are and build strong partnerships based on trust• Teamwork and collaboration is key to helping our colleagues and customers solve their challenges• Our team is energetic, fun, naturally inquisitive, and eager to make an impact, we invite you to join us! 

CUT THE COMMUTE! • Our company headquarters is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey• We know that there are benefits of being in the office and working from home.  WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or work virtually if desired

RELAX, WE'VE GOT YOU COVERED: • Employees can expect a robust benefits package, including health and dental, generous paid time off and 401k with company matchAND BEYOND...• Tuition reimbursement• Robust Employee Assistance program offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!• Health and wellness focused work environment - optional standing desks and office fitness challenges• 401K-9 Doggie Daycare Discount Program• Charitable donation match program• Opportunities to participate in charitable events and give back to the community 

GROW WITH US: • We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth• Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense!• Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live training is provided throughout the year 

JOIN OUR WINNING TEAM! • 9 Time winner of Best Place to Work in New Jersey by NJBiz!• WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine 

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Apply for this job [1]

  1. https://jobs.lever.co/workwave/08a86a59-5926-43ce-a233-6932fe15d3ba/apply

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