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People Operations Senior Manager 🔥


The Wikimedia Foundation is a non-profit organization supporting Wikipedia and its sister projects. The WMF vision is to “imagine a world in which every single human being can freely share in the sum of all knowledge.” We want to cultivate an environment that is equitable and inclusive for our staff, and one that reflects the diversity of who we serve: all human beings.

The Wikimedia Foundation is a people-first organization, and the Talent and Culture department supports and empowers staff. The Talent and Culture team partners with our leaders to build an organization capable of meeting our vision and operating within our values. The Senior Manager of People Operations will help us grow and manage a diverse range of human resources programs, with a focus on managing the operational aspects of the employee life-cycle, while demonstrating best practices and upholding the Wikimedia Foundation’s values. The position is full time.

You are responsible for:

  • Provide strategic thought partnership with a process and data driven mindset
  • Lead and project manage as needed for new programs, roll out of future HRIS functions, as well as ongoing vendor management
  • Manage and individually contribute to the compensation and analytics areas
  • Assist in managing hire to retire employee life-cycle processes, working with Payroll as needed
  • Execute and contribute to the development and iteration of our organizational policies and practices
  • Manage the international worker experience, immigration alongside outside counsel as necessary, and vendor management
  • Advise on employee life-cycle processes for staff and cross-functional partners
  • Cross-train, along with other members in T&C, in multiple HR functions, to ensure resilience of service to staff & leadership. Serve as a secondary support for T&C related committees, including diversity, career pathing, performance, engagement, etc. as needed
  • Partner cross-functionally with other members of the T&C function such as Recruiting, D&I, and Learning & Development

Skills and Experience:

  • 8+ years of progressive experience in HR with experience managing a team, ideally for an international organization
  • BA/BS or equivalent experience in HR, Psychology, Communications or related field
  • Proven track record to partner cross-functionally and build consensus within a team
  • Strong experience in global compensation and analytics
  • Experience directly supporting a global organization in 10+ countries around the world with direct knowledge of employment practices, labor laws, etc.
  • Experience managing operational transactions at scale within SLAs
  • Broad overall HR background, including experience in as many HR subject areas as possible (the more the merrier)
  • Proven track record of handling confidential/sensitive information with grace and care
  • Understanding of US immigration, ideally with 1 year experience in visa processing
  • Excellent demonstrated project management experience
  • Strong attention to detail, and proven track record of meeting deadlines
  • Demonstrated ability to work independently and as part of a team, including being adaptable to work with a variety of personalities and nationalities
  • Ability to work within a digital decentralized organization
  • Ability to work in an open and collaborative environment, while respecting HR confidentiality
  • Sense of humor is always valued!

Additionally, we’d love it if you have:

  • Experience in a non-profit environment
  • Experience with Namely HRIS & payroll
  • International time zone and virtual community experience
  • Strong desire to learn and be part of free access and open source movement

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