Business Operation Specialist - Kyc 🔥
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?
We are looking for a Business Operation Specialist to join our growing Know Your Customer (KYC) team. Our mission is to help customers onboard fast and safely to Binance, in a trustworthy and delightful way. To succeed in this role, you should be a data driven and creative problem-solver with a passion for the crypto industry.
Responsibilities:
- Support product team to enhance on existing KYC channels, including liaising with internal teams (compliance, legal, product, admin, CS etc) and external vendors, to improve channel conversion rate and user flow
- Lead KYC related business development activities, exploring collaboration opportunities with local vendors to improve our KYC experience in the global market
- Review, oversee and monitor current processes and loopholes, constantly look for ways to spot weaknesses and identify opportunities for improvement in terms of effectiveness and efficiency of internal procedure
- Stay top on the local users, communities feedbacks and competitors Insights to optimize product offering, marketing, and operation strategies
Requirements:
- At least 3+ years of relevant experience
- Previous operational experience will be a plus
- Data-savvy, understand basic metrics of operations
- Strong communication/presentation skills
- Strong stakeholder management skills
- User-focused and product-driven mindset
- Ability to operate under tight deadlines while maintaining multiple projects
- Familiar with Blockchain technology or fin-tech sector is a plus