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Crm Database Consultant 🔥


  • Mosaic Theater Company of DC is an equal opportunity employer and encourages applicants who understand and embrace the Mosaic’s mission to make transformational and socially-relevant art. Mosaic Theater is committed to providing a safe environment for all its employees free from discrimination on any ground and from harassment of any kind.
  • We are seeking to hire immediately, we encourage applicants to apply as soon as possible before the deadline. Selected candidates will be contacted by the Hiring Manager. To apply: submit both a position-specific brief Cover Letter and Resume. Learn more about us on our website.
  • This job maybe performed remotely. We are open to discuss options.

Prerequisites:

Expert Knowledge of Patron Manager CRM (Salesforce)

Expertise in Patron Manager email marketing and communication and Emma software

Expertise in Google Analytics and pixel tracking

Expertise in 3rd Party Ticketing Websites (Goldstar, Seatstir, TodayTix)


Position Reports to: Director of Marketing

Responsibilities:

Mosaic’s Marketing and Development Database (Patron Manager)

  • Maintain a clean database (qualify, merge and de-duplicate contacts)
  • Maintain dashboards to show sales, traffic sources, discount codes, donation totals and other data; create new dashboards as needed
  • Maintain house count report compiling sales from Patron Manager, Goldstar, Comps etc.
  • Maintain connection and integration of Google Analytics and other pixels analytics and behavior tracking softwares
  • Perform regular quality control checks and perform fixes and updates as needed
  • Pull/Run Patron Manager reports, segments, and manage integration with Emma email marketing software
  • Create and implement patron communication, incentive and discount emails and manage delivery
  • Create and facilitate third party ticket allocations (Goldstar/ TodayTix, SeatStir)
  • Create/build ticketable events including packages and performances
  • Process membership/subscription, group and single ticket sales, exchanges and refunds

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