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Product Manager - Health Systems


Memora Health is building an operating system for care delivery that implements intelligent workflows to streamline care delivery and revolutionizes the patient experience outside the care setting. We offer an end-to-end platform that unifies fragmented health care data to enable providers, payors, and life science companies to automate care delivery operations - from patient communication to documentation to reimbursement. We uniquely use artificial intelligence to digitize existing care delivery workflows, giving clinicians infrastructure that learns from every encounter they have. Memora supports a full suite of virtual care systems from automated patient intake and scheduling to remote monitoring and care pathways to billing and documentation. Memora is backed by Andreessen Horowitz, SV Angel, Kevin Durant, Martin Ventures, and several healthcare strategic groups.

Memora has established a significant presence within health systems and is beginning to rapidly scale operations in this market as well as expanding focus to the broader healthcare ecosystem. To do so, we are growing our team and are excited to bring on a Product Lead focused on our work in health systems who brings expertise in healthcare. This role is an opportunity to start on the ground floor of one of the fastest-growing healthcare companies and to help shape its product and success. In the process, you will have the opportunity to impact how the nation’s largest health systems and plans deliver care.

In this role, you will have a critical responsibility of leading our product as it is used with our health system partners. You will have a direct impact on care delivery and outcomes. You should not only be driven by the problem we are solving but also by the innovative approach and technology that we are applying to healthcare. We’re looking for someone with exceptional curiosity and enthusiasm for solving hard problems.

Primary Responsibilities:

  • Own the product as it relates to health system usage and manage all features from development to implementations

  • Prioritize feature requests, enhancements, and opportunities based on company goals and objectives as well as engineering bandwidth

  • Define go-to-market strategy for releases within the health system product area and partner with growth, and customer experience to ensure detailed delivery and full value for customers

  • Identify and scope business needs and translate those needs into product requirements

  • Develop a detailed product strategy and roadmap based on customer feedback and market research

  • Have thought leadership around Memora’s product suite, its market, and its role in reshaping care delivery

  • Inform engineering priorities based on roadmap and customer feature requests

Qualifications (Required):

  • 2+ years experience working in a B2B/enterprise product role

  • Deep understanding of clinical workflows across health systems

  • Track record of successful delivery of complex software products

  • Strong analytics and data-driven approach to prioritization and roadmap development

  • Detailed understanding of software development lifecycle

  • 2+ years of experience working directly with engineers

  • Excellent communicator - you should be able to seamlessly interface between technical and non-technical teams

Qualifications (Bonus):

  • Previous experience working at a healthcare SaaS company

  • Experience working as an engineer

  • Experience interfacing directly with health systems and owning relationships with customers

  • Domain knowledge specific to care delivery and clinical workflows

  • Significant network in health tech and health systems

What You Get:

  • Join one of the fastest-growing, venture-backed health tech companies

  • Work alongside a world-class team to help build and scale Memora

  • A dedicated external advisor who is an industry leader in product

  • Shape how leading health systems and plans think about their patient outreach and engagement strategies

  • Improve the way care is delivered for thousands of patients

  • Gain deep expertise about healthcare transformation and direct customer exposure with the country’s most innovative health systems and payers

  • Competitive salary and equity compensation with benefits including health, dental, and vision coverage, flexible work hours, paid maternity/paternity leave, bi-annual retreats, personal Macbook, and a 401(k) plan

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