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Communications Manager


JOB TITLE: Communications Manager

DEPARTMENT: Development & Community Engagement

REPORTS TO: Senior Director of Development & Community Engagement

LOCATION: Berkeley / Remote

EMPLOYMENT TYPE: Full time (37.5 hours per week)


OUR AGENCY

Rooted in Jewish values and historical experiences, and inspired by the strengths of the diverse communities we serve, JFCS East Bay promotes the well-being of individuals and families by providing essential mental health and social services through every stage of life. JFCS East Bay is an innovative, multicultural human service agency that has served individuals and families throughout Alameda and Contra Costa counties since 1877. The agency’s current programs include resettling refugees, providing mental health services to children and families, offering immigration legal services, and supporting seniors and Holocaust survivors. Our staff of more than 60 employees is characterized by its dedication, teamwork, warmth, and humor. Agency offices are located in downtown Berkeley (five blocks from BART) and Concord (five blocks from BART), with a satellite location in uptown Oakland. JFCS East Bay actively seeks to hire qualified professionals who reflect the cultural and linguistic diversity of the East Bay and of our clients. We are committed to creating a community where staff and clients from all backgrounds feel safe, welcome, and included. We are looking for equity-minded applicants who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. We hope to expand our diversity in the belief that clients heal best when staff represent the communities they serve and are guided by values of social justice.


JOB SUMMARY

Under the supervision of the Senior Director of Development & Community Engagement, the Communications Manager will hold primary responsibility for the agency’s outward facing communications, with a particular focus on sharing information with donors about our impact and services. The Communications Manager is tasked with raising the agency’s profile in the community and creating professional, impactful electronic and print materials. As an organization that serves a diverse range of populations, the Communications Manager will develop strategies to tell the agency’s stories in ways that respect and lift up our clients’ dignity and strengths. The Communications Manager will collaborate with other Development staff in conceiving and developing materials needed for donor stewardship and solicitation. This position will have the flexibility to primarily work remotely, with a home base in and access to our Alameda County office (currently in Berkeley).


DUTIES & ESSENTIAL JOB FUNCTIONS

 Work with Senior Director of Development & Community Engagement to develop, implement, and evaluate an annual communications plan and content calendar.

 Develop content for and manage social media pages, website, and enewsletters.

 Lead digital execution—across email, website, and social media—of fundraising and engagement campaigns throughout the year.

 Analyze social media and website metrics and use data to maximize agency’s visibility.

 Work with Development staff to develop and produce impact reports and other collateral for individual donors.

 Solicit regular updates from program directors so that Development team, CEO, and board members have current program information to share with donors.

 Assist with developing content and messaging for events and appeals.

 Develop content for and manage production of agency’s annual report.

 Develop ideas for and manage the production of annual fundraiser video.

 Manage design and production of agency invitations, appeals, advertisements, flyers, and other collateral.

 Manage the agency’s online donations platform, including creating donation forms.

 Lead agency’s media relations, including pitching stories to reporters and preparing staff for interviews.

 Sit on agency’s Public Policy & Advocacy Committee, craft messaging for advocacy communications, and disseminate through our communications channels.

 Perform other tasks as requested by Senior Director of Development & Community Engagement.


QUALIFICATIONS

 5+ years of experience with nonprofit, mission-focused communications, covering areas such as website content, social media, newsletters, and donor communications.

 Highly collaborative style; experience developing and implementing communications strategies.  Exceptional writing/editing and verbal communication skills.

 Experience briefing and working with graphic designers.

 Experience with print buying preferred.

 Experience with Adobe Creative Cloud suite, WordPress, Constant Contact, Google tools, and Microsoft Word, Excel, and Teams.

 Knowledge of the Jewish community preferred.

 Experience working in diverse communities and ability to bridge cultures.

 Commitment to diversity, equity, and inclusion.

 Ability to work independently and part of a team.

 Ability to maintain strict confidentiality.

 Patience, compassion, flexibility.

 Clean DMV record, current California driver’s license, and car required.


PHYSICAL REQUIREMENTS

●      Ability to communicate via phone and email

●      Ability to sit and work at a computer for extended periods of time

●      Ability to lift and carry up to 25 pounds

 

COVID-19 REQUIREMENTS

Unless granted a reasonable medical or religious accommodation, all employees must show proof of vaccination against COVID-19 and follow JFCS COVID-19 policies. 


COMPENSATION AND BENEFITS

Annual salary range is $70,000 - $75,000. Generous benefit package includes: Medical, Dental, Vision, Life Insurance, FSA/HSA, 401(k) with agency match (after 1 year), 28 paid days off, great colleagues, and a friendly, respectful work environment.


TO APPLY

Please submit a thoughtful cover letter and resume to currentjobs@jfcs-eastbay.org. Please include your name, the title of the position, and “DM20” in the subject line. Position open until filled.


JFCS East Bay is an Equal Opportunity employer that highly values diversity and does not discriminate on the basis of age (40 or older), ancestry, color, religious creed (including religious dress and grooming practices), denial of family and medical care leave, disability (mental and physical, including HIV and AIDS), marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including language use restrictions), race, sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), gender, gender identity and gender expression, sexual orientation, or any other protected status in accordance with all applicable federal, state, and local laws

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