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People Operations Associate, Culture 🔥


About Trevor

The Trevor Project is the world’s largest suicide prevention and crisis intervention organization for LGBTQ young people. We are a non-profit that provides 24/7 life-saving support via phone, text, and chat. We also operate the world’s largest safe space social networking site for LGBTQ youth and run innovative research, education, and advocacy programs. We’ve been saving lives every day for over 20 years.


Overview of the role

People are at the core of what we do. In collaboration with our People Operations & Culture Manager, our People Operations Associate, Culture will contribute to The Trevor Project’s life-saving work by ensuring our staff is provided with best-in-class experiences and strong core people processes to be successful in their roles. Our People Operations Associate, Culture will approach their work with a critical diversity, equity, and inclusion lens to execute a strategy that promotes an innovative, inclusive, and supportive culture, and aligns with the strategic priorities of the organization. Like other members of our People Operations team, you understand that every decision we make should result in the ability to hire, develop, and retain a diverse group of exceptional people to support our life-saving work. 

 

Who you are

  • Professional. You understand the value of radical candor and enjoy giving and receiving feedback up, down, and across an organization. You demonstrate good professional judgment and are reliable. You strive to learn and grow your skills every day. 
  • Inclusion focused. You understand the nuances of diversity, equity, and inclusion work, and have leveraged these nuances to contribute to inclusive programs or policies in past roles. 
  • People person. You love building relationships with people and are able to do so in a remote environment. You want to bring together diverse groups of people and excite them about our life-saving work. 
  • Tech savvy. You maintain a digital-first mindset, especially in a remote or hybrid environment. You believe in the power of automation and have a strong desire (and ability!) to make manual processes a thing of the past. 
  • Agile. You are comfortable navigating ambiguity and working with competing priorities. You maintain composure and remain positive under pressure. 
  • Clear communicator. You understand we move quickly and can communicate complex ideas clearly and concisely, in both verbal and written form. You can adopt Trevor’s voice and ensure any communications on behalf of the People Operations team are consistent with the culture we want to continue building. 
  • Passionate. You care about LGBTQ youth. You care about saving lives. You care about intersectionality. You want to have a hand in changing the world. 
  • Fun. The work we do is serious but that doesn’t mean we don’t have fun. We know how to have a good time and you should, too. 

What you’ll do

  • Support and project manage various DEI initiatives, e.g. scheduling, timeline management, research, document and deck creation.
  • Working with our People Operations & Culture Manager and the Senior Director of People Operations, identify priority initiatives that directly impact the employees who make our life-saving work possible.
  • Manage multiple projects and tasks of varying complexity using Asana to keep our team on track towards our goals. 
  • Enhance and manage initiatives (e.g. staff bonding, work anniversaries) that contribute to Trevor having a high-performing culture that engages, inspires, and retains amazing people.
  • Handle logistics for programs that foster an inclusive remote-first culture alongside our People Operations & Culture Manager and Senior Director of People Operations. 
  • Embody Trevor’s culture every day, in every decision you make. From how you operate during social events to how you navigate tough conversations, you’ll be expected to lead with a people-centric and culture-forward approach to resolve issues and move roadblocks. 
  • Serve as a strong peer to the People Ops Services and Professional Development sub-verticals on the broader People Operations team by supporting intra-team projects and priorities. 

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