Payroll Analyst 🔥
Job description
TELUS International is a global Business Process Outsourcing company with more than 26,000 team members worldwide, including Canada, the United States, Europe, Central America, and the Philippines. With over 175 million customer interactions supported annually via voice, email, chat, and social media, across the telecommunications, utilities, high tech, gaming, finance, retail, e-commerce, travel and logistics, and healthcare industries, TELUS International enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. As the global arm of TELUS, TELUS International is backed by a leading national telecommunications company in Canada, with CAD$12.5 billion of annual revenue and 12.5 million customer connections. For more information, visit https://www.telusinternational.com/.
Position Overview:
The Payroll Analyst assists in the efficient operation of processing payroll. Performs duties related to payroll functions, including timely entering of payroll and payroll-related data in Workday, processes timely and accurate payrolls, compiles payroll statistics, completes payroll reporting requests, and maintains payroll control records following Federal, State, and local laws.
Specific Responsibilities May Include:
- Review and process of all payroll-related tickets on time while ensuring appropriate backup documentation, accuracy, and obtaining necessary approvals as required
- Accurately process payroll and meet all deadlines
- Create EIB files and submit them for upload into the Workday system
- Conduct audits of payroll data and balance file totals to payroll totals
- Save all supporting documentation and balancing reports to the shared drive
- During bi-weekly payroll transmission, review benefits premium deductions on file feed before submission of payroll
- Prepare, process, and track wage garnishments and child support orders
- Maintain payroll operations by following policies and procedures; reporting needed changes
- Maintain employee confidence and protects payroll operations by keeping information confidential
- Review and process any authorized employment verification requests within 48 business hours of receipt
- Verify that payroll deduction benefit amounts for each pay period are accurately deducted from employee’s paycheck
- Other duties as requested by management
Required Experience, Skills & Competencies:
- A minimum of 3 years of multi-state payroll processing experience in a customer-facing organization
- Experience with payroll activities on a computer-based or web-based system
- Attention to detail and strong communication skills
- Ability to exercise considerable discretion and judgment in handling the highest level of confidential information
- Understanding of wage attachments such as garnishments, child support, levies, etc.
- Reliable and strong work ethic, professional appearance required
- Computer skills, including Word and Excel
- High School Diploma or GED
Preferred Experience, Skills & Competencies:
- Experience with Workday software
- Experience and/or knowledge of a Contact/Call Center work environment
- Associate’s degree in finance/accounting
TELUS Values:
TELUS recognizes and embraces the importance of values in our ever-changing workplace. Therefore, to be successful, all applicants must demonstrate behaviors that are reflective of our values:
- We embrace change and initiate opportunity
- We have a passion for growth
- We believe in spirited teamwork
- We have the courage to innovate
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
Job Type: Full-time
Pay: $1.00 per hour
Job Type: Full-time
Salary: $1.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Accounting: 1 year (Preferred)
Work Remotely:
- Yes