Remote Customer Support
We're on the lookout for someone who can tackle customer issues, complaints, and inquiries head on -all while keeping customer satisfaction at the forefront of their decision-making and communication.
Call Center Representative Responsibilities
- Manage large amounts of inbound and outbound calls with efficiency and courtesy
- Follow conversation prompts and scripts when handling different topics
- Identify customers’ needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
- upsell products when they arise
- Build long lasting relationships and engage customers by going the extra mile when you can
- Maintain accessible, comprehensive records of all conversations in our call center database
- Attend educational seminars to improve knowledge and performance level
- Meet or exceed personal/team qualitative and quantitative targets
- Call Center Representative Requirements
- Strong phone and verbal communication skills, plus active listening skills
- Empathetic customer focus, flexibility to manage many different personality types
- Ability to multi-task, set priorities, and manage time effectively
- High school degree
Various clients to choose from such as
Theme Park Reservations
Cruise Ship
Online Auction
Home Repair Stores
Cable/Internet Provider
And MORE!
Starting pay is $9-$13 per hour
Set your own schedule! Control the way you work!
Apply now for immediate consideration. Show more Show less