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Baby Products Tier 1 Support Tickets Chat Phones 🔥


ModSquad is hiring a Remote Baby Products Tier 1 Support Tickets Chat PhonesModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Tier 1 Customer Support!    Do you have a Tickets, Chat, Phone Support background? Do you enjoy work-from-home and flexible schedules? ModSquad is seeking Mod Contractors to join our network!   If you want the chance to work gigs on the coolest of client projects... then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that's where we come in.   Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs available now and more are on the horizon.    This project is looking for Tier 1, with potential for Tier 2, Customer Service experts to provide ticket, chat, and phone support. We will be providing support through Zendesk to users who have any questions about the product, returns, promotions, etc. The majority of the work will be ticket and chat support. We will also provide phone support, although their phone volume is very low. This requires professional level English speakers. Hours/Availability Needed (all times Pacific):  Monday - Friday: 8 am - 3 pm Saturday - Sunday: 9 am - 1 pm Currently specifically seeking: Monday - Thursday, 8 am to 12 pm Friday 6 am - 12 pm Occasional weekends ***PRO TIP*** Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview! ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.   #workfromhome #freelance  #remote  #modsquad   #wearethemods  #customersupport  #emailsupport   #Location Remote - USASee more jobs at ModSquad

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