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Data Analyst 🔥


ModSquad is currently seeking an experienced and proactive Data Analyst to join us! This role will provide reporting and analytics support to our management and Mod teams. The ideal Data Analyst will work to ensure our partners are happy, execute tasks promptly, and provide insights based on data.
Hours:Regular business hours (local for APAC region)
Rate: Competitive compensation program

What you will do:

  • Support all areas of the business with regular reporting and analysis
  • Drive insights through rigorous analytics on business performance and cohesive, well laid out presentation of the data and recommendations
  • Create dashboards with KPIs for a variety of stakeholders
  • Develop data queries based upon ad hoc reports required to measure effectiveness of business processes
  • Support organizational change through a period of high growth, building the systems and infrastructure to support that growth

What We Are Looking For:

  • Bachelor's degree required: Bachelor's Degree in Business Administration, Statistics, Economics, Finance, Computer Science, Information Technology or related field.
  • A minimum of 3+ years’ experience in a related position or market in a fast-paced environment is required.
  • Proficiency in English at an advance level, fluent communication verbal and written is required.
  • Strong proficiency with database query languages (e.g. SQL, DAX, etc.).
  • Experience building and using reports in data visualization tools (e.g. Power BI, Tableau, etc.).
  • Excellent proficiency with Excel (advanced - intermediate level) and Google Sheets.
  • Excellent analytical skills with carefully honed written and visual communication skills.
  • Familiar and comfortable with a variety of CRMs like Zendesk, Sprout Social, moderation filters, etc.
  • See problems as challenges and can use your analytical skills to prepare insights, adding value to yourself, your team, and your company.
  • ModSquad is both complex and demanding. You need to be a fast learner who is trustworthy and can work independently
***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
About ModSquad:ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.
ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.
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