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Administrative Associate - Communications/Outreach


Purpose: The Administrative Associate for Communications/Outreach is part of the Communications Team for the Ridhwan Foundation. This position reports to the Communications & Outreach Director. This role can be performed remotely but must be filled by a United States citizen who lives in the United States. This is a part-time position, 10 hours per week, $29.91 per hour.

Essential Duties and Functions:

Communications Administration:

·       Transferring pre-developed content (emails, articles, videos) from contributors into email management system for inreach and outreach emails and predeveloped campaign funnels.

·       Transferring pre-developed content (emails, articles, videos) from contributors into email management system for inreach and outreach monthly publications and predeveloped campaign funnels.

·       Transferring pre-developed content (graphics, written content and videos) from team members into social media platforms including Facebook, Instagram and YouTube.

·       Developing internal pages related to inreach events and internal school information.

·       Developing event registration webpages for inreach and outreach events.

Customer Service:

·       Supports customer service responses through FreshDesk using pre-develop messages for students, teachers and event participants.

·       Zoom support for inreach and outreach events.

Other job-related duties as assigned.

Requirements and Preferred Qualifications:

·       Bachelor’s degree in communications, public relations, or business administration.

·       1- 2 years professional working experience.

·       Working knowledge of Microsoft Office 365, Slack, Click-Up.

·       Outstanding attention to detail.

·       Must be able work on multiple projects simultaneously and successfully meet deadlines.

·       Ability to thrive in a fast-paced, rapidly changing environment.

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