portal resources jobs companies p plaza home mortgage lock desk coordinator

Lock Desk Coordinator

Plaza Home Mortgage, Inc., a national wholesale and correspondent mortgage company has a full-time opportunity for a Lock Desk Coordinator!

Founded in 2000, Plaza Home Mortgage, Inc. is a privately owned, full-service national lender, offering Wholesale, Correspondent, Renovation and Reverse residential mortgages. Headquartered in San Diego, California, Plaza maintains a network of Operations Centers and employs mortgage associates nationwide. Plaza is dedicated to building quality, long-term relationships with its mortgage broker and correspondent clients by offering comprehensive programs and exceptional customer experience.PRIMARY PURPOSE OF JOB AND CONTRIBUTION TO ORGANIZATION:
This position is responsible for all activities regarding the operation of lock desk including, but not limited to, locking of loans, extending or re-locking loans as requested by brokers or account executives, pricing program scenarios, entering and updating trades in DataTrac, and various other projects.

Must comply with all BSA/AML requirements as well as any mandatory changes. The following job functions are not all-inclusive. The associate will be required to perform other job-related tasks/responsibilities requested by the manager. Job duties may change as required by needs of company. Must complete all required industry and compliance training as required by Plaza Home Mortgage.

  • Lock loan interest rates received from brokers via web trac and through phone calls.
  • Change locks as needed due to changes in parameters or programs.
  • Extend or re-lock loans as requested by broker or account executive.
  • Assist account executives and underwriters in making changes to loans already locked, i.e. adjusting loan amount, APYS, property type, occupancy and product codes.
  • Assist brokers and account executives in pricing scenarios or helping select and appropriate program for their borrower.
  • Lock in loans with investor and communicate lock confirmations back in a timely manner.
  • Enter and update trades in DataTrac.
  • Track hedge position in the market via excel report daily.
  • Update website with turn times of each branch and “market snapshot”.
  • Reconcile trades against dealer confirms.
  • Process Assignments of Trade.
  • Audit rate sheets and notify department leadership of discrepancies.
  • Enforce secondary marketing lock policies.
  • Assist different investors with loan sales.
  • Various pricing projects as assigned by department leadership.
  • Other duties as assigned.


  • High school diploma or equivalent required
  • 1-2 years mortgage banking industry preferred
  • Excellent written, verbal and interpersonal communication skills
  • Strong attention to detail
  • Ability to efficiently and consistently produce accurate work
  • Exceptional organizational and problem-solving skills
  • Ability to multi-tasking in fast-paced environment with heavy volume of transactions
  • Proven aptitude to work in both a team and individual environment
  • Solid commitment to customer and associate service
  • Sound judgment skills essential to make quick decisions within written policy and standard operating procedures
  • Proficiency with computer systems including MS Office (Word, Excel, and Outlook), Internet Browsers, and email functions required


  • Achievement Orientation
  • Client Focus
  • Teamwork
  • Attention to Detail
  • Decision Making
  • Personal Credibility

Plaza is an EEOC employer and follows all federal, state, and local laws relating to fair employment.

Plaza Home Mortgage, Inc. is committed to preventing, stopping and remedying all forms of discrimination that occur in its workplace. Managers are accountable for keeping Plaza’s workplace free from discrimination and ensuring that Plaza provides equal employment opportunity for all in the workforce and for those seeking to become members of Plaza’s workforce.

Plaza’s employees are protected by laws designed to protect employees from discrimination on the basis of race, religion, color, sex, pregnancy, gender identity, sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit-based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs. Plaza’s employees are also protected against retaliation if they engage in a protected activity, whistleblowing, or the exercise of any appeal or grievance right provided by law.

Job Type: Full-time

Pay: $9.00 - $34.00 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Paid time off
  • Professional development assistance
  • Referral program
  • Vision insurance


  • 8 hour shift
  • Day shift
  • Monday to Friday


  • High school or equivalent (Required)


  • mortgage banking: 2 years (Required)

Work Location:

  • Fully Remote

Other openings you might be interested in

Recruiting Coordinator

Recruiting Coordinator

Coursera is a leading online learning platform for higher education, where 76 million learners from around the world come to learn skills of the future. More than 200 of the world’s top universities and industry educators partner with Coursera to off

6m ago
Sales Recruiting Coordinator

Sales Recruiting Coordinator

Love using your skills to find exceptional talent? As the Coordinator for the Sales Recruiting team, you are the face of Yelp and the first impression candidates have of the company.  You will interact with thousands of candidates, recruiters, and sa

6m ago
Business Development Coordinator

Business Development Coordinator

We are looking for a detail-loving, problem-solver and process optimizer. Come help us transform the workplace into a practice lab for mastering life’s most useful skills! LifeLabs Learning is the go-to employee development resource for hundreds of t

6m ago
Marketing Coordinator

Marketing Coordinator

Stan White Realty & Construction, Inc. has an immediate opening at the Nags Head office for Marketing Manager to oversee advertising, website management, publishing and social media for both Vacation Rentals and Construction/Remodeling departments. I

Social Justice Coordinator, part time

Social Justice Coordinator, part time

Primarily responsible for working with a volunteer task force of First Church members to advance a one year old Climate Justice Initiative through its second year of development. Will also collaborate with community partners on racial justice and gun

Development Coordinator

Development Coordinator

Location: Hanover, NH, but can be located in Northeast (NH, VT, MA, CT, RI) Grassroot Soccer (GRS) is a rapidly growing adolescent health organization that leverages the power of soccer to educate, inspire, and mobilize at-risk youth in developing co

Senior Project Coordinator

Senior Project Coordinator

Summary The Child Health and Development Institute (CHDI) is seeking a Senior Project Coordinator to work on projects related to systems of care development, implementation, and sustainability in community-based children’s behavioral health. CHDI wor

Events Coordinator

Events Coordinator

Reporting to the Director of Volunteer Services & Events and working under the additional guidance of the Chief Marketing Officer, the Events Coordinator will oversee all of the planning and implementation of LifeLine events, as well as the post-even

Cervical Cancer Program Coordinator

Cervical Cancer Program Coordinator

About SHARE Cancer Support SHARE is a national nonprofit that supports, educates, and empowers anyone affected by breast, ovarian, uterine, or metastatic breast cancer, with a special focus on medically underserved communities. Our mission is to prov

More remote jobs

Other jobs at Plaza Home Mortgage

One job in the last 60 days · 1 in total · avg 1 - 3 jobs/mo · 24 job visits

Lock Desk Coordinator

Lock Desk Coordinator

Plaza Home Mortgage, Inc., a national wholesale and correspondent mortgage company has a full-time opportunity for a Lock Desk Coordinator! Founded in 2000, Plaza Home Mortgage, Inc. is a privately owned, full-service national lender, offering Wholes

last week
Plaza Home Mortgage