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Bilingual Call Center Customer Service Representatives đŸ”„


Are you looking for a company you can believe in and are ready to put 100% effort into making things happen?

Are you looking for a company that BELIEVES IN YOU and wants to help you take care of your career goals?

Are you able to do what is necessary to achieve YOUR personal goals?

Do you want to learn, grow, produce and be respected by your peers for the talents you bring to the organization?

We are looking for customer service superstars!

Central Communications is accepting applications in our call center for Inbound Call Center Agents. We are looking for motivated and performance-driven people. More importantly, we are looking for the RIGHT people to fill these unique and important positions.

General Job Requirements

  • Welcoming tone/voice with an upbeat hospitality is a must
  • Strong and professional Fluent bilingual communications in both (English/French)
  • Familiarity with French Canadian dialects
  • Strong professional command of written and spelling grammar
  • Computer skills in a Windows-based environment
  • Punctual with great attendance
  • Fast learner and be able to type well (at least 35 words per minute)
  • Punctual / Dependable
  • Be a ‘team player’!

Our Benefits Include:

  • Employee Stock Ownership
  • Full Medical, Dental, Vision benefits
  • Paid Vacations (up to 4 weeks per year over time)
  • Traditional 401K and Roth 401K options with company matching
  • Free Life Insurance policy
  • Legal Assistance, and more!

Shifts Offered:

  • Full Time & Part Time.
  • You must be available to work weekends (a Saturday each week OR a Sunday each week).
  • You must be very punctual with great attendance.

We answer incoming phone calls from our clients. We professionally greet callers, provide and request required information, document information and transfer incoming calls or take messages as necessary. We also relay and route critical messages to on-call personnel by prioritizing emergency calls, paging individuals to inform of emergencies and utilizing call center tools to ensure the right person receives the right message at the right time. Again, we provide INBOUND customer support only - we are not a telemarketing center.

Our jobs require people that are very detail oriented. We handle calls for a large number of accounts and so there is always a lot of activity and new challenges to face and resolve daily!

To learn more about us, please visit our website at www.centralcommunications.com

Don't miss out on this opportunity - apply today!

To apply, please follow the steps below:

1. Call our employment line at 844-409-9866.

2. Give us your best ‘telephone audition’ in French! If we like what we hear, we will be calling you back to schedule an interview. During your ‘voicemail audition’, please include the following:

  • Your first and last name (Please also spell both names)
  • Phone number
  • Why do you believe you’d be a great fit for this position?
  • What is a good time for you to receive a return call?
  • How did you hear about this position?

Job Types: Full-time, Part-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Work from home

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Experience:

  • Call Center: 1 year (Preferred)

Language:

  • French (Required)

Work Location:

  • Fully Remote

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