Social Media Manager 🔥
Responsibilities:
- Manage day-to-day posting on Protocol Labs’ social media properties.
- Create and execute Social Media & Influencer campaigns - Blockchain & Crypto influencer marketing, utilizing relevant channels like Twitter, Twitch, YouTube, Facebook, Instagram, Reddit, and Clubhouse to reach audiences.
- Monitor online conversations and guide them towards learning and positivity, sticking to our core messaging and voice guidelines.
- Communicate directly via Twitter, Slack, Telegram, email, and other channels - answer questions, resolve issues, make them happy.
- Be able to speak to, and contribute to, a deep knowledge base of questions about Filecoin, IPFS, Protocol Labs, and related areas of blockchain technology.
- Be the eyes and ears of the Protocol Labs brands in the community - share any feedback or relevant brand perception with the rest of the marketing team.
- Partner with the rest of the marketing team to create multi-channel campaigns and strategies around Protocol Labs projects.
- Work alongside Developer Relations and product managers to help engage and serve the community.
- Create processes and documentation so that the social media team can be scaled when necessary.
- Create KPIs and monitor effective benchmarks (Best Practices) for measuring the impact of social media campaigns. Analyze, review, and report on the effectiveness of campaigns in an effort to maximize results.
Requirements:
- Fluent in written and spoken English
- 5+ years experience in Social Media Management
- 2+ years of experience working in web3/cryptocurrency/blockchain
- Strong written/verbal communication skills
- High attention to detail
- Ability to manage a large number of tasks per day
As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds.
We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.