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UX Researcher


Position: UX Researcher

Location: REMOTE

Duration: Contract Position



Job Description

As an Experience Design Researcher, you will execute small- to medium-sized qualitative and quantitative studies with customers of our digital products by gathering requirements, planning, designing, creating and launching the studies, and reporting on findings. You will support cross-functional teams who work in a human-centered design model, focusing on the customer. Feedback provided will aid the teams in creating optimized products.



As a critical member of our team you will:



• Work with product teams to understand needs and requirements

• Apply knowledge of research techniques to inform study design, scriptwriting, etc., and execute the research

• Analyze feedback and summarize findings for the team

• Work independently in a fast-paced, agile, distributed environment

What are we looking for?

Success in this role will demonstrate itself through the following attributes and skills:

• Experience in digital research, consumer insights, analysis, and customer feedback listening tools, preferably within a human-centered design or agile environment

• Experience designing customer research questionnaires/scripts

• Experience executing customer research

• Ability to adapt to changes in study schedule and scope

• Creative problem-solving skills

• Excellent verbal and visual communication skills

• Must be detail-oriented with excellent organizational skills and have the ability to prioritize, show initiative and respond quickly in a fast-paced environment

• Must thrive in the collaborative work environment and be comfortable seeking input from other team members.

• Digitally and technically curious and savvy

• Self-starter; proactive; motivated





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