GCP Cloud Engineer II-IN ( R-6223)
Rackspace is hiring Cloud Engineers to deliver Fanatical Support with Microsoft Azure. Fanatical Support for Azure includes a wide range of services and features to help customers make the most out of their chosen hosting strategy. Using your deep technical expertise, you will help customers optimize their workloads by providing application focused assistance to build, deploy, integrate, scale and heal using native Azure and 3rd party tool-chains and automation oriented agile principles.Through both hands-on and consultative approaches, you will be responsible for supporting customers with tasks including provisioning and modifying Cloud environments, performing upgrades, and addressing day-to-day customer deployment issues via phone and tickets.
At Rackspace we pride ourselves on our ability to deliver fanatical experience - this means our support team blends technical expertise and strong customer oriented professional skills. Being successful in this role requires:· Working knowledge of Google Cloud Products & Services, Relational and NoSQL Databases, Caching, Object and Block Storage, Scaling, Load Balancing, CDNs, Networking etc· Excellent working knowledge of Windows or Linux operating systems – experience of supporting and troubleshooting issues and performance· Intermediate understanding of central networking concepts: VLANs, layer2/3 routing, access lists & load balancing· Good understanding of design of native Cloud applications, Cloud application design patterns and practices· Working knowledge of using Terraform
JOB REQUIREMENTS:Responsibilities:· Work with a talented and highly engaged team of Architects, Engineers, Relationship Managers and Product Teams· Automate PAAS and IAAS deployments for customer environments on Google Cloud platform· Educate customers on Google and Rackspace best practices and architecture· Assist in educational briefings for teammates to advance in technical trainings for continued growth· Provide a continuous Fanatical Support experience for our customers
· 5+ years’ experience working with Azure and executing cloud deployments· Hands-on technical background including a minimum of 3 years’ experience working in a System Administrator, Cloud Engineer or DevOps role· Certification in the following cloud disciplineso GCP Associate Cloud Engineer or o GCP Professional Cloud Developer oro GCP Professional Cloud DevOps Engineer or higher· Deep understanding of public cloud technologies Google (Mandatory), AWS/Azure (nice to have) including SDN, VPN, CDN, cloud networking principles, IaaS resources, serverless / containers / GKE/ PaaS resources, monitoring, backup and patching strategies.· Good understanding of Google Deployment Manager/ Resource Manager / YAML etc.· Strong understanding of general networking principles including knowledge of DNS, TCP/IP, Load balancers, IP addressing and subnetting, security concepts and Standard Network Troubleshooting.· Strong Understanding of Operating Systems (Windows or Linux) and OS administration, including Active Directory, shell scripting (Bash or PowerShell) and experience working with database technologies such as CloudSQL, Cloud Spanner, MS SQL, MySQL or PostgreSQL etc.Practical knowledge of DevOps principals and tools such as Infrastructure as Code, CI/CD pipelines, CloudBuild, configuration management, automation, software develop
About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.