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Strategic Operations Manager


Strategic Operations Manager

Location

Remote

Reports to

Chief Operating Officer

Overview

Common Future [1] is a network of remarkable leaders in the U.S. and Canada who work deeply within their communities to create alternative approaches to business, philanthropy, and investing. Our network is made up of local economy leaders, place-based foundation professionals, and impact investors who are poised to share knowledge, expertise, and resources. We envision an economy where wealth is redistributed, power is democratized, and economic control is shifted to marginalized communities. We work as a “think and do tank” that enables collaboration, ideation, and adoption of economic models that empower communities that have been the most marginalized. We are a 21 person organization (and growing). Our culture values equity [2], collaboration, intellectual curiosity, and experimentation.  

Position Responsibilities

The Strategic Operations Manager (SOM) will be a key partner to the COO, helping to shape, operationalize, and communicate Common Future’s cross-program strategies and key initiatives. Using the current strategic planning process and subsequent plans as a framework and guide, the SOM is charged with understanding, addressing, and coordinating the needs and activities identified in Common Future’s planning process. The SOM will work with the COO to plan and manage priorities that deepen Common Future’s impact and that support our organizational growth, building and improving needed systems across the organization. The SOM will share in the organization’s work to advance racial equity and anti-oppression in its operations and practices and proactively identify opportunities to advance equitable practices. The SOM will also have the ability to work independently on projects, from conception to completion, and will share and solicit ongoing feedback and conversations to advance our work. 

Strategy, Operations, and Knowledge Management   

  • Support the COO in the translation of strategy into operational plans by helping to set and implement short-term and long-term milestones and goals.
  • Provide strategic support, advice, and guidance to the COO, including preparation of materials for internal and external meetings. 
  • Work with staff across initiatives to ensure consistency and integration. 
  • Interest in understanding trends in philanthropy, community economic development, and impact investing to ensure alignment between organizational strategic planning and broad organizational work.
  • Partner with the Operations and Knowledge Management teams to drive operational excellence across the organization, creating systems and processes to ensure efficiency, effectiveness, transparency, and a positive culture as Common Future grows in size and complexity. 
  • Develop and maintain a dashboard in coordination with the Knowledge Management team to track strategies and key performance indicators. 

Process and Project Management

  • Manage the planning process including goal setting with Exec Team, strategy development with key stakeholders, developing key metrics, and tracking progress.
  • Create documentation and materials that guide employees through the planning process.
  • Serve as primary liaison between COO and staff to ensure successful tracking of projects
  • Compile information in an actionable format. 
  • Set agenda and facilitate bi-annual Planning meetings.
  • Set agenda and facilitate bi-weekly All Team meetings to advance coordination of work.
  • Work with various stakeholders and staff to manage projects across the entire organization.
  • Lead special projects as assigned, i.e. remote work strategy and implementation. 

Equity

  • Support learning and development objectives for the organization related to equity.
  • Manage third-party consultants to conduct an organizational equity audit and present findings.
  • Co-facilitate equity team meetings. 

Desired Qualifications

  • Exceptional strategic thinking skills around operationalization and execution in complex and ambiguous environments. 
  • Proven track record of success in organizational management, strategic planning, and implementation.
  • Experienced in process development and project management.
  • Internal team meeting management and facilitation experience preferred.
  • Ability to manage up, across, and down without formal reporting relationships.
  • Ability to make meaning out of different datasets and communicate to various stakeholders. 
  • Passion for addressing economic injustices, closing the racial wealth gap, and systems change.
  • Commitment and dedication to dismantling unjust systems with experience addressing bias and white dominant culture in the workplace.
  • Excellent interpersonal skills, along with diplomacy, tact, and humor.
  • Experience working on remote teams, ideally in a geographically dispersed context with a high standard of excellence and accountability.
  • Entrepreneurial style, with an enthusiasm for working in a dynamic, fast-paced environment. 

  


  1. https://www.commonfuture.co/
  2. https://nonprofitquarterly.org/human-resources-balancing-urgency-equity/

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