Overleaf is a social enterprise that builds modern collaborative authoring tools for scientists — like Google Docs for Science. We have over seven million registered users from around the world. Our primary product is an online, real time collaborative editor for papers, theses, technical reports and other documents written in the LaTeX markup language.Who we are
Overleaf was founded by two mathematicians who were inspired by their own experiences in academia to create a better solution for scientific collaboration and communication. Now we are a team of about forty based mainly in the UK, Europe, the US and Canada. We were recently recognised as one of theHow we work and as the in the 2020 SaaS Awards Program. Our vision is to be the go-to place for writing scientific documents.
Overleaf is (and was, even before the pandemic) remote-first — all founders and staff work remotely. We also have an office in Farringdon for those in the London area, and when the pandemic settles down we'll again get the whole team together in London a few times a year for face-to-face time.
We encourage flexible working. Our core hours are 2pm–5pm UK time, during which our development and product teams have 10–15 minute daily standup calls.
We always collect user feedback to inform our work. We have UX professionals on our team, and we run surveys and user interviews on a weekly basis to inform our Product Discovery process.
We have a flexible roadmap that we review quarterly, which includes regular user-facing releases. Our Product team works closely with everyone in the company, from Support, to Finance and Marketing to understand every aspect of how we can best deliver value to our users. Our roadmap also includes initiatives driven by staff and quarterly hackathons to keep our learning fresh.
About this role
At Overleaf, we are proud to have a very engaged community of users, and their feedback is essential to us as we continue to evolve the platform. We are looking for a UX designer who has experience working directly with users and a keen interest in user research. You will be key in helping us discover opportunities and pain-points through research and analytics; you will craft user experiences that help our users get their work done, while continuously assessing and iterating on Overleaf.
You will have autonomy in developing your designs, from concept to execution, but you won’t be alone. You will be part of a cross-functional team, collaborating with product managers that will help you understand where your work fits in our roadmap and with developers that will help you make your design come to life.
This year, we are excited to be working on:
- Adding support to multiple-window workflows, allowing users to be more productive and take advantage of extra screen real estate.
- Creating a palette for symbols (just like an emoji picker, but for scientific typesetting).
- Delivering a new UI to help users troubleshoot their LaTeX compilation errors more effectively and help them publish their work more quickly.
- Launching a new analytics system and team to generate insights into our B2C funnel and help us understand our users better, while respecting their privacy.
- Enhance the collaboration experience on our product to make it even more compelling for teams.
- Revamping our template gallery to help users find what they need to produce the best documents.
Here is an example of a feature that we launched recently to help users navigate their projects more easily:
What we're looking for
- Experience designing for the web. We don’t expect you to code but, as a designer, we expect you to be familiar with the media you design for, as well as its constraints. You should be able to design and prototype solutions (with various degrees of fidelity) based on user research, and to iterate based on feedback and collaboration with stakeholders (e.g. product managers and developers).
- Strong understanding and experience doing user research. You base your design decisions on a deep understanding of your users’ needs. You are able to script and conduct interviews; you are able to design and analyse surveys; you are able to run a usability test.
- Ideally, you’ll have some experience (or interest) in developing or maintaining a design system or style guide. Similarly, some experience (or interest) in collaborating with and steering graphic designers (and/or doing some graphic design yourself) would be valuable too, as would a keen eye for typography (as LaTeX is all about excellent typesetting). Finally, some familiarity with publishing, the scholarly market and scientific research would help you better understand the sector Overleaf operates in.
The stages in our hiring process are typically:
- You submit your application (please provide a cover letter and a link to your portfolio if you have one).
- We will aim to update you on the status of your application within two weeks from when we receive it.
- We'll follow up by email (or sometimes schedule a phone call) with any questions we have about your application, usually around logistics, your ambitions and your expectations about the role.
- We'll schedule a more in-depth interview, which is typically followed or combined with a practical assignment. For the practical, you'll have the option of either completing a homework assignment, which requires about one hour of your time before the interview, or doing an exercise during the interview, if you prefer. The exercises are practical in nature, and you can use existing resources, templates, Google, etc., and ask us questions.
- We'll make an offer. We usually interview in batches, so there may be a short delay while we interview other candidates, but we will try to keep you informed throughout the process.
If you have a deadline, please let us know in your application, and we will try to be accommodating.
We require that you:
- Have a minimum of 2–3 years of relevant experience.
- Will work for us full time (or nearly full time).
- Will usually be available in our core hours, 2pm–5pm UK time.
- Are based in the UK, Europe, US or Canada.
- Remote and flexible working.
- Salary £35k–£60k per year depending on experience.
- You would join a small, dedicated and growing team.
- We're substantially (around 80%) open source, so your work will often be on open source.
- We're backed by Bethnal Green Ventures (https://bethnalgreenventures.com/) and Digital Science (https://www.digital-science.com/), through which we're part of a wider community of startups in science, health and ed-tech.
- Our London office is shared with several other Digital Science companies, so there's lots of interesting people to meet, and clubs and sports activities outside of work.
- You can pick your own equipment. MacBook Pro? Lenovo ThinkPad? Notebook and pen? However you like to work, we'll provide what you need.
- We provide a training budget; many of our staff choose to attend relevant industry conferences or buy training materials.
- We run a biweekly internal seminar series (show and tell) with short talks from staff about their work or personal projects, new technologies and techniques.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.