portal resources jobs companies s spitfire strategies senior account manager

Senior Account Manager


Spitfire is looking for two experienced and resourceful senior account managers who thrive in a fast-paced client environment and are curious, creative and passionate about working to advance racial, economic and social justice, protect the environment and expand opportunity for all.

One position must be based in the Mountain or Pacific time zone. One position may be based anywhere in the U.S.

A Spitfire senior account manager works on client accounts devising audience engagement and messaging strategies, conducting and analyzing research, crafting effective earned media pitches and social media posts, exploring opportunities to get attention and create change and delivering results that exceed the expectations of our clients. A successful senior account manager consistently delivers high-quality work and identifies ways to delight our clients with ideas and work that have impact.

In this position, you’ll have significant professional growth opportunities, learn how to run your own accounts and expand your communication skills from writing to research to strategy to coaching clients to hone their communication skills. You’ll report directly to a member of our senior staff who will prioritize your professional growth. You’ll have opportunities to manage junior staff on client projects. This position requires travel.

Responsibilities

  • Lead smaller client projects and serve as a strong second on larger accounts.
  • Set and manage client expectations.
  • Provide exemplary client service.
  • Provide smart strategic advice and counsel that is trusted and well-received.
  • Contribute to strategy for communication and campaign efforts, including research and writing sections of message guides, toolkits, brand briefs and communication and campaign plans.
  • Create and implement attention-getting tactics, including earned, owned and digital media.
  • Serve as well-reviewed coach for capacity building trainings and co-lead trainings with senior colleagues. 
  • Problem solve on challenging assignments.
  • Stay on top of trends and best practices, share with firm and apply to work.
  • Solicit, offer and respond to feedback for assigned projects.
  • Mentor junior staff.
  • Consistently meet project deadlines.
  • Manage project budgets and work plans.
  • Submit time and expenses by deadline and follow company policies. 
  • Contribute to a positive work culture. 

Competencies & Characteristics

  • Ability to think strategically.
  • Experience and skills in most aspects of Spitfire’s offerings, including strategic communication and campaign planning, message development, capacity building, earned media and digital strategies, campaign planning and branding. 
  • Strong writing skills with minimal editing needed.
  • Strong public speaking abilities.
  • Research and analytic skills.
  • Results-oriented project management.
  • Collegial, collaborative and curious.
  • High emotional intelligence.
  • Good judgement.
  • Trustworthy.
  • Self-directed and accountable.
  • Creative.
  • Flexible, nimble and resilient.
  • Detail oriented, highly organized and having strong follow through.
  • Knowledge of social and environmental issues.
  • Ability to multitask and good time-management skills.
  • Commitment to equity, diversity and inclusion.

Qualifications

Prefer a bachelor’s degree (degree requirements may be substituted for an equivalent combination of education, training and experience) and minimum of six years’ work experience in a related field, including public relations, public affairs agency, Hill/City Hall, nonprofit communication or related experience. The Senior Account Manager position will have the opportunity to support efforts reaching Spanish-dominant Latino audiences as well as Spitfire’s international work; bilingual ability in English and Spanish is desirable.

Location

One position must be based in the Mountain or Pacific time zone; one position may be based anywhere in the U.S. Spitfire has offices in Denver, San Francisco, New York and Washington, DC. Should a candidate from any of these areas be selected, that individual will begin as a remote employee and will be invited to work onsite once offices reopen.

About Spitfire

As a woman-owned firm, Spitfire’s values are rooted in one core principle: everyone belongs and has the power to spark change. Our work mirrors this. We’re relentless in our pursuit of opportunities to represent the best interests of people and the planet, whether that takes us into communities, across the country or around the world. Our team of professionals stands ready to bring — and tap into — diverse perspectives, experiences and expertise to tackle the most critical social and environmental issues of our time.

Equal Opportunity Employer

Spitfire Strategies is committed to maintaining and promoting a workforce that reflects diversity at all levels of the organization. We strive to build a work environment that stimulates positive change and more fully reflects the clients we serve. We are an equal opportunity employer. We recognize the importance of not viewing individuals based on a single identity, and we thrive on being equitable in our recruitment process as well as in our efforts to be inclusive of all employees. 

Spitfire encourages applications from all qualified individuals without regard to race, color, ethnicity, religion, national origin, sex, pregnancy, sexual orientation, gender identity and expression, age, veteran status, marital status, disability (including mental disabilities, learning disabilities and history of disabilities), genetic information, record of arrest or conviction or any other basis prohibited by applicable federal, state, or local law. If you are driven to pursue social justice, fight xenophobia, support an equitable society for all people and defend human rights, we encourage you to apply.

Other openings you might be interested in

Senior Account Manager

Senior Account Manager

Spitfire is looking for two experienced and resourceful senior account managers who thrive in a fast-paced client environment and are curious, creative and passionate about working to advance racial, economic and social justice, protect the environme

last week
Social Media Manager - Remote/Cardiff

Social Media Manager - Remote/Cardiff

We're looking for a Senior Account Manager who loves social media and thrives with both organic and paid social. Copywriting skills must ...

last week
Senior SEO Manager

Senior SEO Manager

AT HOPIN, WE’RE REIMAGINING VIRTUAL EVENTS. As the first all-in-one virtual venue for live online events, Hopin brings people together in a highly interactive and engaging online experience that feels just like an in-person event, only without the b

3m ago
Senior Product Manager

Senior Product Manager

Here at Playco, we make games that bring the world closer together through play. Our ideal teammates are thoughtful, humble, and passionate professionals who can both zoom into the details and zoom out to embrace the big picture. We are inspired by

2m ago
(Senior) Customer Success Manager

(Senior) Customer Success Manager

About Market Logic Market Logic helps the world’s best brands to run insights-driven businesses. We do this by delivering the first end-to end-market insights platform to generate and capitalize on insights in strategy, innovation, marketing and sal

today
Senior Project Manager, Scalable Solutions

Senior Project Manager, Scalable Solutions

Panorama is platform for social change dedicated to solving the world’s most intractable problems. Based in Seattle, our team is committed to catalytic and collaborative partnerships, and inspired by a lifelong commitment to service, leadership, and

today
Campaign Manager / Senior Campaign Manager

Campaign Manager / Senior Campaign Manager

Climate Power has an immediate opening for a Campaign Manager or Senior Campaign Manager play an integral role in supporting Climate Power’s storyteller program, state campaigns and project management.  Climate Power is an independent strategic comm

today
Senior Product Manager

Senior Product Manager

Do you like breaking things on purpose? Gremlin is seeking an inquisitive Sr. Product Manager to join our team. We are building cutting edge solutions to cause controlled chaos and expose weaknesses in the production systems of our customers. A natur

today
amazee.io : Technical Account Manager

amazee.io : Technical Account Manager

Headquarters: Zürich, Switzerland URL: https://www.amazee.io/ Technical Account Manager Description: Hi! We’re amazee.io [link], a global Open Source Managed Service Provider with a fully remote team spanning Asia Pacific, Americas, and EMEA tim

today
More remote jobs

Other jobs at Spitfire Strategies

4 jobs in the last 60 days · 4 in total · avg 14.15 jobs/mo · 171 job visits

Account Coordinator

Account Coordinator

ACCOUNT COORDINATOR Spitfire is looking for a resourceful account coordinator who thrives in a fast‐paced client environment and is curious, creative and passionate about working to advance racial, economic and social justice; protect the environmen

this week
Senior Account Manager

Senior Account Manager

Spitfire is looking for two experienced and resourceful senior account managers who thrive in a fast-paced client environment and are curious, creative and passionate about working to advance racial, economic and social justice, protect the environme

last week
Senior Account Manager

Senior Account Manager

Spitfire is looking for two experienced and resourceful senior account managers who thrive in a fast-paced client environment and are curious, creative and passionate about working to advance racial, economic and social justice, protect the environme

last week
Senior Account Manager

Senior Account Manager

Spitfire is looking for two experienced and resourceful senior account managers who thrive in a fast-paced client environment and are curious, creative and passionate about working to advance racial, economic and social justice, protect the environme

last week
Spitfire Strategies