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Japanese Customer Service Representative


Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work, AENOR and Top Employer), is currently looking for Japanese Customer Service Representatives.

This is a remote position and you can work from any region in Spain!

 

Responsibilities

  • Assist customers through phone and/or chat about account management, billing issues, content and basic site and application navigation.
  • Provide account and application support to our clients, specifically with regards to software functionality and troubleshooting of system configurations and network settings.
  • Give accurate and real-time responses to customers

 

Requirements

  • Native level of Japanese
  • B1-B2 level of English
  • Experience using Windows Operating Systems
  • Browsers knowledge
  • Familiarity with SaaS platforms
  • A positive and can-do attitude
  • Communicate effectively and professionally with others
  • Strong time management skills to ensure productivity
  • Concise communication.

 

Benefits

  • Part-time contract, from Monday to Sunday, from 12.00 am to 4.00 pm
  • Salary: 20.000-22.000€ gross/year
  • Recommendation Program - bring a friend and get a bonus.
  • Individual career paths and opportunities to grow within the project.
  • Modern offices with amazing views located close to the beach.
  • Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team.
  • You will have the opportunity to be part of a multinational company, with presence in more than 80 countries

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